Mental Health Employment Mentor

Trigon Recruitment Ltd; London; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

A national employment support provider is seeking an Employment Advisor to assist individuals experiencing workplace challenges stemming from health issues. The role involves managing a caseload, providing guidance, and collaborating with a multidisciplinary team. Essential skills include client management, strong communication abilities, and IT proficiency. This position offers a full-time permanent contract with a salary ranging from £31,000 to £38,000 depending on experience.

Qualifications

• Experience managing a caseload of clients with health and employment-related barriers.
• Strong IT skills including Microsoft Office and database management.
• Excellent verbal and written communication skills.

Responsibilities

• Manage a diverse caseload of clients facing workplace challenges.
• Conduct holistic assessments and create action plans.
• Provide employment coaching including CV building and interview techniques.
• Advocate for clients with employers to resolve workplace challenges.
• Maintain accurate electronic client records.

Skills

Client management

Microsoft Office skills

Verbal communication

Written communication

Customer service

Coaching experience

Understanding of safeguarding

Teamwork

Target-driven

Commitment to equality

Tools

Database management

Job description

Overview

Job Title: Employment Advisor

Salary: 31,000- 38,000 (Dependant on Experience)

Location: Multiple roles available in North & West London (Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Hillingdon, Camden, Islington, Westminster, Kensington & Chelsea, Haringey)

Contract: Full Time - Permanent

Programme: Multiple provisions available across above locations

Job Summary

Trigon Recruitment are supporting a well-established national provider who are recruiting for multiple Health and Employment provisions across North and West London. These services integrate health recovery with employment support to create a holistic pathway for individuals. These Employment Advisors will play a key role in supporting individuals facing difficulties in the workplace due to physical health conditions, helping them return to work, remain in work, or find new employment. The role involves working in partnership with in-house medical practitioners, GP practices, and other referral partners in a community environments.

Key Responsibilities

Case Management & Client Support

• Manage a diverse caseload (20-40 maximum), providing information, advice, and guidance to clients facing workplace challenges.
• Conduct holistic initial assessments, identify barriers, and co-produce action plans to help clients achieve employment and health goals.
• Provide employment coaching, including career guidance, CV building, interview techniques, and job search support.
• Advocate for clients with employers, negotiating reasonable adjustments and solutions to workplace challenges.
• Refer clients to appropriate health, welfare, and employment services for additional support.
• Maintain accurate and compliant electronic client records.

Collaboration & Partnership Working

• Work closely with a Multidisciplinary Clinical Team, ensuring a seamless participant journey aligned with individual needs.
• Build strong relationships with referral partners, including GPs, MSK teams, and social prescribers, to grow referrals and promote employment as a recovery tool.
• Develop partnerships with employers to support individuals in overcoming workplace barriers.
• Identify and establish links with training providers, colleges, and employment services to support client career progression.

Skills & Experience

Essential:

• Experience managing a caseload of clients with health and employment-related barriers.
• Strong IT skills, including Microsoft Office and database management.
• Excellent verbal and written communication skills.
• Ability to build strong relationships with clients, employers, and stakeholders.
• Demonstrable customer service and coaching experience.
• Awareness of safeguarding practices for young people and vulnerable adults.
• Ability to work independently and as part of a team in a target-driven environment.
• Commitment to equality, diversity, and inclusion.
• Willingness to travel across North London.

This role requires an Enhanced DBS Check for working with adults and children.