Membership IT Officer

Membershipbespoke; England; On-site; GBP 28,000 - 32,000; Part time

Job summary

A UK/European trade association is hiring a Membership IT Officer (Part-Time, 30 hours a week) to manage their CRM/CMS and improve member experience. The ideal candidate is tech-savvy and data-driven, with excellent communication skills. Hybrid working is available, along with 25 days holiday plus bank holidays and additional benefits.

Benefits

25 days holiday + bank holidays

Volunteering day and annual staff day

Bonuses and friendly team

Qualifications

• Experience managing and improving membership CRM/CMS.
• Detail-oriented, with a strong tech mindset.
• Excellent communication and problem-solving abilities.

Responsibilities

• Manage and enhance the membership CRM/CMS.
• Support onboarding, renewals, and member communications.
• Ensure GDPR compliance and data reporting.

Skills

CRM/CMS experience

Data confidence and attention to detail

Communication and problem-solving skills

Tools

Xero

Ready Membership

Pixelate

Job description

We’re hiring! Membership IT Officer (Part-Time 30 Hours A Week)

UK/European Trade Association | Hybrid (Cheshire)

£28k–£32k pro rata + great benefits

A growing trade association is looking for a tech‑savvy Membership IT Officer to elevate digital operations, improve member experience, and support CRM/CMS development (Ready Membership).

What you’ll be doing:

• Managing & improving the membership CRM/CMS
• Supporting onboarding, renewals & member comms
• Website updates & digital content
• Reporting, data insights & GDPR compliance
• First‑line IT support
• Supporting events, bookings & payments (Xero)
• Getting hands‑on with new AI‑driven digital tools

We’re looking for:

• CRM/CMS experience (membership or customer‑focused backgrounds welcome)
• Data‑confident, detail‑driven, tech‑minded
• Great communicator & problem‑solver
• Ready Membership / Pixelate experience = bonus

Why join?

• Hybrid working
• Friendly, collaborative team
• Exciting digital roadmap for 2026
• 25 days holiday + bank holidays, volunteering day, annual staff day + bonuses

📩 Interested? Get in touch to apply.