Meeting & Events Coordinator

Old Swan & Minster Mill - Sales / Res / Events; Witney; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family of hotels in Witney is seeking a Meeting and Events Coordinator to enhance guest experiences. This role emphasizes personality over experience, with responsibilities including managing event communications and ensuring guest satisfaction. The position offers competitive pay, perks such as 25% off food and beverage, and opportunities for career advancement. Flexible work-life balance is important, with fair rotas and a supportive team environment.

Benefits

Competitive pay

Service charge and tips

25% off food & beverage

Free meals on duty

Confidential helpline

Development opportunities

Milestone awards

Qualifications

• No prior experience required; personality and attitude are key.
• Must be flexible to meet business needs.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Reply to emails and calls promptly.
• Ensure smooth running of events as main contact.
• Attend weekly operations meetings.

Skills

Great communication skills

Customer service orientation

Relationship building

Team collaboration

Job description

Location: Located just 15 miles from Oxford, Old Swan & Minster Mill is in the picturesque village of Minster Lovell.

Consisting of both a quintessentially country English Inn and a modern riverside hotel, we pay our team a service charge each month, which is shared with the team. The service charge can be in the region of £150 a month (close to £2000 per year) over and above base pay for a full‑time employee.

We offer free parking on site, discounted staff taxis for those who don’t drive, and you can contact us via WhatsApp with the code FAMILYFIRST at [phone] to find out more or apply.

Join our team as a Meeting and Events Coordinator and let your passion and personality shine.

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

As a Meeting and Events Coordinator, you will work closely with both the front‑of‑house and back‑of‑house team, to ensure our guests not only have a wonderful time, but also make memories to last a lifetime.

We welcome applications from candidates with no experience, as this role is all about personality and attitude – we can teach you the rest.

Key points about the role

• Reply to emails and calls as quickly as possible to avoid missing potential bookings.
• Ensure all teams receive detailed function sheets during events.
• Build great relationships with returning guests.
• Be the main point of contact for both the client and hotel team on the day of weddings and other events, ensuring smooth running.
• Ensure every guest leaves wanting to return, regardless of the event type.
• Attend weekly operations meetings.
• Contribute across departments when needed – we are one team.

Work/life balance is important; we strive for fair rotas but ask you to be flexible to meet the business needs.

Perks and benefits

• Competitive pay, service charge and tips on top.
• Retail and hospitality perks through the Perkbox platform.
• 25% off food & beverage across the family of hotels, plus staff rates of £25 B&B per person and special rates for friends and family.
• Confidential helpline as part of the Employee Assistance Programme.
• Meals on duty are free.
• Encouraged to be curious – unique development pathways and learning opportunities.
• Opportunities for progression and internal promotion, including to general manager level.
• Milestone awards such as champagne, tea, dinner, longer stays and extra days off.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and memorable experiences. Each hotel is unique and quirky, with a focus on quality and inclusivity.

Our properties include award‑winning Gidleigh Park in Devon, the 900‑year‑old Amberley Castle, and the city‑centre Abode Manchester in a 19th‑century textile factory, just two minutes from Piccadilly train station. Explore the group at brownswordhotels.co.uk.

If you like to learn and share the wisdom, get in touch.

Send us a WhatsApp message with FAMILYFIRST to [phone] to find out more, chat to us and apply.

Compensation: To be discussed.