Meeting and Events Floor Manager

PPHE Hotel Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading events hotel in Central London is seeking a Meetings and Events Floor Manager. The successful candidate will ensure the smooth operation of events, manage staff, and maintain high standards within the department. Experience in managing conferences and a thorough understanding of event operations are essential. Competitive salary and numerous benefits offered.

Benefits

Competitive Salary + Service Charge + Excellent Benefits

30 days of holiday per year

Heavily discounted hotel rates

Free meals during shifts

Company pension plan

Access to fitness discounts

Qualifications

• In-depth knowledge in a busy hotel environment.
• Strong management skills for staff and events.

Responsibilities

• Maintain high standards in the M&E Department's operations.
• Manage a large team of agency and permanent staff.
• Act as the client’s first point of contact for queries.
• Assist in controlling operational costs effectively.
• Conduct staff briefings and ensure emergency plans are known.

Skills

Knowledge in Meetings and Events Operations

Experience in managing conferences and banqueting

Job description

Overview

Meetings and Events Floor Manager Opening! - Park Plaza Westminster

Park Plaza Westminster is a leading Meetings and Events Hotel (32 conference, event and meeting rooms, Westminster Ballroom for up to 1,400 delegates, theatre style) in the heart of Central London.

As Meetings and Events Floor Manager you will do more than just welcome our guests. As a Meeting & Events Floor Manager, you will be on the front line for all our events to ensure that every event is a success working alongside other M&E Floor Managers and the Assistant Meeting & Events Operations Manager.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Benefits

• Salary: Competitive Salary + Service Charge + Excellent Benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Operational responsibilities

• Maintain controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the M&E Department
• Delegate and manage up to 100 agency, casual and permanent staff members
• First point of contact for the client, adhering to any questions or queries, and liaising back with the client during the day
• To assist in controlling all operational costs including payroll, F&B costs and wastage
• To conduct staff briefings and monthly departmental meetings.
• To have full knowledge of departmental and hotel emergency plans, assisting M&E Operations Manager to train all departmental employees

What we are looking for

• In-depth knowledge and experience in Meetings and Events Operations within busy hotel environment.
• Experience managing large volume conference and banqueting operations.