Medical Transcriptionist Team Leader | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; Liverpool City Region; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent healthcare trust is seeking a Medical Transcriptionist Team Leader to join their St Helens Administrative Team. The ideal candidate will provide comprehensive administrative support to Consultants and Junior Medical Doctors in Community Mental Health Services. Proficiency in audio-typing and word-processing, along with RSA Level 3 qualifications and knowledge of medical terminology, is essential for this role. Flexible working requests will be considered. The application deadline is September 15, 2025.

Qualifications

• Proficiency in audio-typing and word-processing packages.
• Knowledge of medical terminology is essential.
• Possession of the AMSPAR certificate.

Responsibilities

• Plan, organise, direct and co-ordinate the work of the identified service.
• Organise own workload and co-ordinate workload activities within the team.
• Work to tight deadlines and withstand the pressure of a busy department.

Skills

Audio-typing

Word-processing

Interpersonal skills

Education

RSA Level 3 typing/word-processing or equivalent

AMSPAR certificate

Job description

Overview

An exciting opportunity has arisen for a Medical Transcriptionist Team Leader to join St Helens Administrative Team.

The post holder will provide comprehensive admin support to Consultants and Junior Medical Doctors in Community Mental Health Services.

Our community mental health teams work with people with severe and enduring mental health issues as well as those with less severe illness who have not responded to provided interventions in primary care services. They offer flexible, responsive and proactive integrated services to individuals with severe and complex mental and behavioural disorders.

The service offered to individuals will be provided in the most appropriate setting primarily within the individuals own home and enable individuals in crisis to achieve the highest level of functioning possible in the least restrictive setting; preventing unnecessary hospitalisation and facilitate more rapid discharge from an acute care setting.

Applicants will be proficient in the use of audio-typing and word-processing packages and qualified to RSA Level 3 typing/word-processing or equivalent. Knowledge of medical terminology is essential along with possession of the AMSPAR certificate.

Responsibilities

• Plan, organise, direct and co-ordinate the work of the identified service.
• Organise own workload and co-ordinate workload activities within the team.
• Demonstrate excellent interpersonal skills and a friendly telephone manner.
• Work to tight deadlines and withstand the pressure of a busy department.
• Work on own initiative with a minimum of supervision and contribute to efficient and effective use of the medical team’s time.
• Maintain confidentiality at all times and adhere to Trust Policies and Procedures.

Qualifications

Proficiency in audio-typing and word-processing packages; RSA Level 3 typing/word-processing or equivalent; knowledge of medical terminology; AMSPAR certificate.

About Mersey Care

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

Our approach and environment

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Additional information

Flexible working requests will be considered for all roles.

Please refer to the Job Description and Person Specification for full details of this role

This advert closes on Monday 15 Sep 2025