Medical Secretary Team Leader

Nuffield Health; Bristol; On-site; GBP 35,000; Full time

Job summary

A leading UK healthcare charity is seeking an experienced Medical Secretary Team Leader for its Bristol location. This full-time role involves managing a busy secretarial team, ensuring smooth operations, and supporting consultants to deliver outstanding patient care. Applicants should have proven administrative experience in a hospital setting, strong leadership skills, and exceptional communication abilities. The position offers an annual salary of up to £35,000 depending on experience.

Qualifications

• Proven experience in administration within a hospital setting.
• Strong leadership and interpersonal skills.
• Ability to manage competing priorities and drive team performance.
• Professional, proactive and solution-focused approach.
• Excellent communication and organisational abilities.
• Comfortable with IT systems and dictation technology.

Responsibilities

• Manage recruitment, annual leave, sickness absence and performance reviews.
• Ensure efficient monthly consultant billing and adherence to hospital policies.
• Represent the department in hospital-wide meetings and communicate updates to the team.
• Maintain compliance with Health & Safety, Information Governance and operational procedures.
• Oversee department IT needs including system licences, dictation equipment and troubleshooting.

Skills

EMR Systems

Typing

Athenahealth

Clerical Experience

eClinicalWorks

Insurance Verification

Medical office experience

Office Experience

Computer Literacy

Medical Terminology

CPT Coding

Epic

Job description

Medical Secretary Team Leader
Bristol Hospital Administration Permanent contract Full time
Up to £35,000 per annum depending on skills and experience
37.5 hours per week

Nuffield Health is the UKs largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes we are committed to building a healthier nation. Inside our award‑winning hospitals this starts with commitment to quality and the highest standards of patient care. It starts with you.

We are looking for a confident and experienced Medical Secretary Team Leader to manage a busy secretarial team and support a group of consultants in delivering outstanding patient care. This role combines hands‑on secretarial duties with leadership responsibilities ensuring smooth day‑to‑day operations, high standards of service and effective coordination across consultant practices.

Team Leadership & Line Management:

• Manage recruitment, annual leave, sickness absence and performance reviews.
• Conduct objective setting and support development of team members.

Operational Oversight:

• Ensure efficient monthly consultant billing and adherence to hospital policies.
• Represent the department in hospital‑wide meetings and communicate updates to the team.
• Maintain compliance with Health & Safety, Information Governance and operational procedures.

IT & Systems Management:

• Oversee department IT needs including system licences, dictation equipment and troubleshooting.
• Liaise with IT support for ongoing developments and issues.

Person Specification:

• Proven experience in administration within a hospital setting.
• Strong leadership and interpersonal skills.
• Ability to manage competing priorities and drive team performance.
• Professional, proactive and solution‑focused approach.
• Excellent communication and organisational abilities.
• Comfortable with IT systems and dictation technology.

Key Skills

• EMR Systems
• Typing
• Athenahealth
• Clerical Experience
• eClinicalWorks
• Insurance Verification
• Medical office experience
• Office Experience
• Computer Literacy
• Medical Terminology
• CPT Coding
• Epic

Employment Type: Full‑time

Experience: Years

Vacancy: 1