Medical Secretary, Specialty Medicine | Patient-Focused Admin

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 24,000 - 28,000; Full time

Job summary

A healthcare provider in Carlisle is seeking a Medical Secretary to join the Specialty Medicine team. The role involves providing high-quality administration support and being the first contact for patients. Ideal candidates should have a minimum of GCSE English and relevant medical administration training. Strong communication skills and the ability to manage a busy workload are essential. This role offers opportunities for professional growth within the NHS framework.

Benefits

27-day holiday scheme

NHS Discounts

Salary Sacrifice schemes

Free confidential counselling service

Qualifications

• Minimum of GCSE English language (C grade) or equivalent.
• Experience in medical secretarial duties and audio typing.
• Understanding of health and safety legislation.

Responsibilities

• Provide high standard administration support to the clinical team.
• Liaise with patients, NHS Trusts, and external agencies.
• Act as the first point of contact for patients, ensuring a patient-focused approach.

Skills

Effective communication

Interpersonal skills

Medical terminology

Ability to organise and prioritise workload

Use of initiative

Education

GCSE English language (minimum grade C)

RSA 3 typewriting/word processing

Medical secretarial diploma

Tools

Microsoft Office

Word processing packages

Job description

A healthcare provider in Carlisle is seeking a Medical Secretary to join the Specialty Medicine team. The role involves providing high-quality administration support and being the first contact for patients. Ideal candidates should have a minimum of GCSE English and relevant medical administration training. Strong communication skills and the ability to manage a busy workload are essential. This role offers opportunities for professional growth within the NHS framework.