Medical Secretary – Patient Admin & Care Support

Medicspot; Stafford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare organization based in Stafford is looking for an experienced Medical Secretary to join their team. The role involves providing administrative support to the multidisciplinary team, processing information, and ensuring excellent customer service. The ideal candidate should have proven experience and strong organizational skills. This position offers benefits including 27 days of annual leave plus bank holidays, enhanced family leave, and sick pay, ensuring a supportive work environment.

Benefits

27 days annual leave plus bank holidays

Enhanced family leave

Enhanced sick pay

Qualifications

• Proven experience as a medical secretary is essential.
• Ability to provide excellent customer service and prioritize patient needs.
• Strong organizational skills and attention to detail.

Responsibilities

• Process information in a timely manner.
• Liaise with multidisciplinary team members and external agencies.
• Answer incoming telephone calls and direct inquiries.
• Type letters and reports as needed.
• Process referrals using the electronic referral system.

Skills

Customer service skills

Organizational skills

Knowledge of medical terminology

IT skills

Education

GCSEs in English and Maths

Tools

EMIS

Office

Job description

A healthcare organization based in Stafford is looking for an experienced Medical Secretary to join their team. The role involves providing administrative support to the multidisciplinary team, processing information, and ensuring excellent customer service. The ideal candidate should have proven experience and strong organizational skills. This position offers benefits including 27 days of annual leave plus bank holidays, enhanced family leave, and sick pay, ensuring a supportive work environment.