Medical Secretary / PA - General Medicine

West Suffolk NHS Foundation Trust; Bury St Edmunds; On-site; GBP 27,000 - 31,000; Full time

Job summary

A regional healthcare provider in Bury St Edmunds is seeking a Medical Secretary/PA to support Consultants and Nurses. The successful candidate will provide high-quality administration and secretarial support, ensuring timely completion of tasks. Responsibilities include maintaining effective communication with medical staff and managing confidential information with discretion. The role requires strong organisational skills, proficiency in typing, and prior experience in a healthcare or administrative setting. This is a fixed-term position for 12 months.

Qualifications

• Previous experience as PA or secretary/administration experience.
• Previous NHS or related environment experience.
• Knowledge of medical terminology.

Responsibilities

• Provide a comprehensive secretarial service to Medical Consultants and Team.
• Ensure tasks are completed accurately and within a given timeframe.
• Support other team members as necessary.

Skills

Accurate keyboard Skills

Clear and precise communication skills

Good telephone manner

Able to work in a pressured environment

Good interpersonal skills

Friendly and helpful manner

Caring attitude

Education

Good standard of general education (including Maths and English GCSE or equivalent)

RSA II or equivalent typing

AMSPAR Certificate

Job description

Medical Secretary/PA - Band 4 - 25.5 Hours per week - FTC 12 Months

An opportunity has arisen for a Medical PA to work within the Medicine Division. This post will be to support the Consultants and Nurses and to provide a high quality, efficient and effective administration and secretarial service.

You will be responsible for ensuring work is completed within strict timescales, supporting clinical & non-clinical activities. You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and take appropriate action to resolve situations, including follow up of investigation results, ensuring that all results are presented to medical staff and subsequently actioned in a timely manner. You will have the ability to remain calm when working under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner with tact and diplomacy. You will be able to communicate in a professional manner with patients, relatives, Trust staff and other departments and have a compassionate nature.

Please see job description and person specification for more information. If you have the necessary skills, experience and qualities to help us to put patients first and wish to discuss this position further, please contact Kate Norburn via main switchboard

Main duties of the job

Provide a comprehensive secretarial service to Medical Consultants and Team, including typing of letters, medical reports, filing, maintaining team diary, dealing with enquiries and arranging appointments. Work as a member of the Department Team, supporting other team members as necessary and ensuring good communication channels are maintained.

Job responsibilities

Certificate of sponsorship For your information only

Certificate of sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa

If you qualify for another type of visa or right to work, please ignore this information.

Person Specification

Education and qualifications

• Good standard of general education (including Maths and English GCSE or equivalent)
• RSA II or equivalent typing
• AMSPAR Certificate

Experience and knowledge

• Previous experience as PA or secretary/administration experience
• Previous NHS or related environment
• Medical terminology
• Customer care experience

Skills and abilities

• Accurate keyboard Skills
• Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe
• Knowledge of the hospital administration system
• Understanding of databases
• Able to take minutes.
• Clear and precise communication skills
• Good telephone manner
• Able to work in a pressured environment
• Able to meet deadlines
• Good interpersonal skills
• Friendly and helpful manner
• Caring attitude
• Ability to work on own initiative or part of a team
• Flexible approach to working hours and duties
• Able to demonstrate an understanding of issues relating to confidentiality
• Proven record of good timekeeping and attendance
• Team Player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

£27,485 to £30,162 a yearPer annum, pro rata

Contract

Fixed term

Duration

12 months

Contract

Fixed term

Reference number

179-7595042-MA

Job locations

West Suffolk Hospital NHS Foundation Trust