Medical Secretary (Bank)

The Ridgeway Hospital; Swindon; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare facility in Swindon is looking for a Medical Secretary (Bank) to provide dedicated support to consultants. Responsibilities include diary management, transcription of medical correspondence, and handling patient queries. The ideal candidate will have proven medical secretarial experience, excellent typing skills, and strong communication abilities. Competitive hourly rate of up to £12.53, with a professional and compassionate work environment.

Qualifications

• Proven experience in a medical secretarial or administrative role within a healthcare setting.
• Strong knowledge of medical terminology and clinical correspondence formatting.
• Ability to manage competing priorities in a busy clinical environment.

Responsibilities

• Provide secretarial support to consultants, including diary management and clinic preparation.
• Type letters and medical documentation from audio dictation with high accuracy.
• Liaise with patients regarding appointments and queries.

Skills

Typing and transcription skills

Communication skills

Attention to detail

Tools

Microsoft Office

Healthcare systems (e.g., PAS, EPR, Dictation software)

Job description

Overview

Medical Secretary (Bank) – The Ridgeway Hospital

Bank Shifts – Salary: Up to £12.53 per hour (depending on level of experience, training and qualification)

Responsibilities

• Provide dedicated secretarial support to one or more consultants, including diary management, clinic preparation, and transcription of clinical correspondence.
• Type letters, reports, and medical documentation from audio dictation or handwritten notes with a high level of accuracy.
• Prepare and distribute clinic letters and follow-up documentation promptly to GPs, patients, and referrers.
• Liaise with patients to confirm appointments, investigations, admissions, and follow-up arrangements.
• Act as a point of contact for patient queries, delivering a professional and compassionate service at all times.
• Support the booking of tests, procedures, or consultations, ensuring all pre-appointment requirements are met.

Qualifications

• Proven experience in a medical secretarial or administrative role within a healthcare setting.
• Excellent typing and transcription skills, including experience with audio dictation.
• Strong knowledge of medical terminology and clinical correspondence formatting.
• Excellent communication and interpersonal skills, with a professional and patient-centred approach.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office and healthcare systems (e.g., PAS, EPR, Dictation software).
• Ability to manage competing priorities in a busy clinical environment.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy