Medical Secretary

Isca Medical Centre; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Newport is seeking an enthusiastic Medical Secretary. The role involves supporting the smooth running of the practice with tasks such as audio typing, managing email queries, and providing administrative support to clinical colleagues. Candidates must possess secretarial qualifications and experience, especially in Primary Care. Join a dedicated team in a well-established practice committed to staff development and patient care.

Qualifications

• Must have a Secretarial qualification or current Secretarial experience.
• Experience of working in Primary Care.
• Excellent interpersonal and communication skills with other team members and patients.

Responsibilities

• Provide an efficient audio, copy typing and word processing service.
• Oversee the requests and administration of medicals and private medicals.
• Assist the practice manager with clerical and administrative duties.
• Retrieve medical records and assist with medical/insurance records.

Skills

Excellent interpersonal skills

Superb written and verbal communication

Audio typing experience

Knowledge of GDPR

Education

Secretarial qualification or current Secretarial experience

Tools

Lexacom

Job description

A position has become available for an enthusiastic Medical Secretary to join the Secretarial team. The role requires a self-motivated, disciplined individual to assist with the day to day smooth running of the practice. The chosen candidate must have excellent interpersonal skills, be a superb communicator both written and verbally.Previous secretarial experience is essential; knowledge of medical terminology would also be an advantage. Audio typing experience will be required for this role, as will an advanced knowledge of the WCCG system.The successful candidates key tasks will include formatting of clinic letters using dictation tapes, written requests and Lexacom software, overseeing and arranging requests for private medicals, Occupational Health queries and liaising with the private sector.Managing the Medical Secretary Inbox and responding to email queries and telephone calls from secondary care, professionals and patients to drive forward service improvement and patient focused care.The successful candidate will provide administrative support to clinical colleagues and the practice manager. Other responsibilities will include general office duties such as photocopying, managing post, requesting medical records, ordering equipment, stationery and consumables.

Main duties of the job

• To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
• Oversee the requests and administration of medicals and private medicals
• Oversee the private occupational health side of the business; receive requests, arrange appointments, create reports, take payment and liaise with companies and patients.
• To assist the practice manager with all clerical and administrative duties including remittance advice.
• Have sound knowledge of GDPR
• Oversee the secretarial email messages
• To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
• To retrieve medical records and assist the completion of medical/insurance records.
• To provide cover for members of the secretarial team during periods of sickness and annual leave.

About us

Isca Medical Centre is a well-established, progressive andfriendly practice located in Caerleon with a branch surgery in Ponthir and hasapproximately 9500 patients.

The main practice is situated within the suburban Romanvillage of Caerleon with nearby access to the M4 and many local amenities. Weare a busy, forward thinking Practice who is committed to the continueddevelopment of our staff.

We provide high quality, accessible and resilient NHSservices for our patients within a village community setting. Very pleasantwork settings within a renovated listed building in Caerleon and modern purposebuilt premises in nearby Ponthir, both with on site staff parking.

Our practice has an excellent reputation with patients,staff and consultant colleagues in the local area.

Job responsibilities

• To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
• Oversee the requests and administration of medicals and private medicals
• Oversee the private occupational health side of the business; receive requests, arrange appointments, create reports, take payment and liaise with companies and patients.
• To assist the practice manager with all clerical and administrative duties including remittance advice.
• Have sound knowledge of GDPR
• Oversee the secretarial email messages
• To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
• To retrieve medical records and assist the completion of medical/insurance records.
• To provide cover for members of the secretarial team during periods of sickness and annual leave.

Person Specification

Qualifications

• Must have a Secretarial qualification or current Secretarial experience.

Experience

• Experience of working in Primary Care

Communication

• Excellent interpersonal and communication skills with other team members and patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.