Medical Secretary

NHS; Manchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A National Healthcare Service in Manchester is looking for a Medical Secretary to provide comprehensive administrative support within the Community Mental Health Team. This role includes responsibilities such as acting as a PA to consultants, managing reception staff, typing medical correspondence, and handling patient calls. Candidates must have GCSEs in Maths and English, proven office experience, and strong communication skills. This position offers generous annual leave, an excellent pension, and various employee benefits.

Benefits

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• Experience in working in a busy office environment.
• Experience maintaining confidentiality at all times.
• Experience in a supervisory role and/or staff management.
• Experience working with the general public, including patients/service users.

Responsibilities

• Provide a comprehensive administrative service to medical teams.
• Act as a PA for consultants and manage receptionists and support secretaries.
• Type medical and other correspondence and action any identified requirements.
• Allocate discharge summaries and complete them in a timely manner.
• Update and circulate on-call rota as required.
• Answer and manage calls from patients, carers, relatives, and other professionals.

Skills

Effective time management skills

Excellent communication skills

Minute Taking/MDT Experience

Audio Typing/Dictation (DICT8)

Education

GCSE Maths & English

Secretarial Qualification

Tools

Microsoft Office

EPR/Paris

Job description

Job summary

An exciting opportunity has arisen within the Community Mental Health Team for a Medical Secretary working at Central Park Hub, working 37.50 hours per week. Working days will be Monday - Friday.

We are seeking an enthusiastic and experienced Medical Secretary who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality medical secretary.

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Main duties of the job

To provide a comprehensive administrative service to identified medical teams within the North Manchester Division. The post holder will act as a PA for a number of consultants and line manage receptionist and medical support secretaries, where applicable to ensure all work is completed in a timely manner.

The Medical Secretary will undertake general office duties including the typing of medical and other correspondence and actioning any requirements identified within the typing. They will be responsible for the management of administrative duties within their area of work including; ensuring the allocation of discharge summaries and their timely completion, updating and circulating the on-call rota as required, answering and managing calls from patients and their carers / relatives and other health and social care professionals.

They will be responsible for supporting the Trust in achieving relevant performance targets.

Job responsibilities

• Provide a comprehensive administrative service to medical teams.
• Act as a PA for consultants and manage receptionists and support secretaries.
• Type medical and other correspondence and action any identified requirements.
• Allocate discharge summaries and complete them in a timely manner.
• Update and circulate on-call rota as required.
• Answer and manage calls from patients, carers, relatives, and other professionals.
• Support the Trust in achieving performance targets.

Benefits

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
• Excellent pension.
• Cycle to work scheme.
• Salary sacrifice car scheme.
• Wellbeing programme.
• Blue Light Card Discounts.

Person Specification

Education Essential:

• GCSE Maths & English

Desirable:

• Secretarial Qualification

IT & System Skills Essential:

• Microsoft Office
• Audio Typing/Dictation (DICT8)
• EPR/Paris

Experience Essential:

• Experience in working in a busy office environment.
• Experience maintaining confidentiality at all times.
• Experience in a supervisory role and/or staff management.
• Experience working with the general public, including patients/service users.

Desirable:

• Using EPR systems.
• Patient Administration background.

Skills Essential:

• Effective time management skills with the ability to prioritise and plan conflicting and complex work demands.
• Minute Taking/MDT Experience.
• Excellent communication skills and telephone manner.

Desirable:

• Patient Administration background.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check.

This description was posted 24 December 2025 and the position is currently open.