Medical Receptionist and Administrator

The Oaks Medical Centre; Sutton Coldfield; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local GP surgery in Streetly is seeking a dedicated part-time medical receptionist. The successful candidate will manage patient interactions, handle calls, schedule appointments, and assist with administrative tasks. Strong communication and EMIS knowledge are essential, as well as having GCSEs in English and Maths. Join a friendly team committed to excellent patient care.

Qualifications

• Strong communication skills for patient interaction.
• Ability to manage a busy reception desk effectively.

Responsibilities

• Greet and assist patients and visitors.
• Manage incoming calls and direct them appropriately.
• Schedule patient appointments using the electronic booking system.

Skills

EMIS knowledge

Education

GCSE grade A to C in English and Maths

Job description

Blackwood Health Centre is looking for a part-time medical receptionist.

As a GP SurgeryReceptionist, you will be the first point of contact for our patients. You willbe responsible for providing a professional, efficient, and courteous receptionservice, both in person and over the phone, while ensuring patientconfidentiality at all times.

Main duties of the job

• Greet and assist patients and visitors in afriendly and helpful manner.
• Answer and manage incoming calls, directing them appropriately.
• Schedule and manage patient appointments using our electronic booking systemwhich is Emis
• Handle patient enquiries and provide information about services.
• Process patient registrations and maintain accurate records.
• Ensure the waiting area is welcoming and tidy.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Coordinate with medical staff and other team members to ensure smoothoperations.

About us

This job role is for Blackwood Health Centre.

We are a smallbut busy and friendly GP surgery located in Streetly, committed to providingexceptional care to our community. We are currently looking for a dedicated andorganised receptionist to join our team and play a crucial role in ensuring thesmooth running of our practice

Job responsibilities

Receive, assistand direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way.

Provide generalassistance to the Practice team and project a positive and friendly image topatients and other visitors, either in person or via the telephone.

Person Specification

Experience

• EMIS knowledge

Qualifications

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.