Medical Receptionist

Staff Partners Business; North East; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare services provider in North East England is seeking a proactive Medical Receptionist/Administrator. The role requires previous NHS GP experience, specifically with EMIS or Systmone. Duties include patient greeting, appointment scheduling, and maintaining records. Excellent communication skills are essential for this full-time ongoing temporary position, which may become permanent after a trial period. Candidates should be organized, detail-oriented, and able to multitask in a fast-paced environment.

Qualifications

• Proven experience as a Medical Receptionist or in a similar role.
• Knowledge of medical terminology and procedures is advantageous.
• Excellent communication and interpersonal skills.
• Strong organisational abilities with attention to detail.
• Proficiency in using office software and electronic health records systems.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Schedule appointments and manage the appointment diary efficiently.
• Answer phone calls, emails, and inquiries promptly.
• Maintain patient records accurately and ensure confidentiality.
• Process patient registrations, insurance forms, and payments.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Coordinate with medical staff to ensure smooth patient flow.

Job description

Are you immediately available and happy to take on a new challenge ?

Do you have previous NHS Gp experience using EMIS ?

We are working with a lovely Gp practice in the area of South Sheilds , and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis with the possibility of being taken on permanently after a trial.

Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.

Duties

• Greet patients and visitors in a professional and friendly manner
• Schedule appointments and manage the appointment diary efficiently
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
• Maintain patient records accurately and ensure confidentiality
• Process patient registrations, insurance forms, and payments
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with medical staff to ensure smooth patient flow

Qualifications

• Proven experience as a Medical Receptionist or in a similar role
• Knowledge of medical terminology and procedures is advantageous
• Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Proficiency in using office software and electronic health records systems
• Ability to multitask in a fast-paced environment

If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position.