Medical Front Desk Coordinator — Part-Time

Norvic Family Practice; Smethwick; On-site; GBP 10,000 - 40,000; Part time

Job summary

A medical practice in Smethwick is seeking a dedicated part-time Medical Receptionist to be the first point of contact for patients. The role requires strong organisational skills, excellent customer service, and the ability to manage administrative tasks effectively. Key responsibilities include greeting patients, managing appointments, maintaining patient records, and ensuring confidentiality. Ideal candidates will have previous experience in an administrative role and proficient communication skills. This position offers a pay rate of £12.21 per hour.

Qualifications

• Previous experience in an office or administrative role preferred, ideally in healthcare.
• Proficiency in office software and electronic health record systems advantageous.
• Strong communication skills with emphasis on customer service.

Responsibilities

• Greet patients warmly and assist with the check-in process.
• Manage appointment scheduling, confirmations, and cancellations.
• Answer phone calls and direct inquiries as necessary.
• Maintain accurate patient records and ensure confidentiality.

Skills

Customer service

Organisational skills

Communication skills

Multitasking

Job description

A medical practice in Smethwick is seeking a dedicated part-time Medical Receptionist to be the first point of contact for patients. The role requires strong organisational skills, excellent customer service, and the ability to manage administrative tasks effectively. Key responsibilities include greeting patients, managing appointments, maintaining patient records, and ensuring confidentiality. Ideal candidates will have previous experience in an administrative role and proficient communication skills. This position offers a pay rate of £12.21 per hour.