Media Transformation Manager

dunnhumby; City Of London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A global leader in Customer Data Science seeks a Transformation Manager in London. You will manage the delivery of change to Media capabilities and lead cross-functional initiatives. The ideal candidate has extensive Media experience and a proven record of leading complex programs. This role requires a hybrid working model with minimum office attendance of three days per week. Comprehensive rewards and flexibility are offered to enhance work-life balance.

Benefits

Flexible working hours

Birthday off

Cutting-edge technology investment

Qualifications

• Demonstrated experience in the Media sector.
• Track record in delivering complex business and technology programmes.
• Experience leading multidisciplinary teams throughout the software development lifecycle.

Responsibilities

• Manage delivery of change to Media booking and campaign management applications.
• Establish and monitor key metrics for transformation initiatives.
• Build positive relationships with stakeholders to deliver software and services.

Skills

Media knowledge & experience

Agile methodology

Delivery of complex programs

Building relationships

Conceptual thinking

Job description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Joining our Retail Media team, you’ll work with world class and passionate people to support with the evolution of our Media capabilities, processes and systems. Your primary goals will be managing delivery of change to our core Media booking and campaign management applications, along with developing our ad serving and measurement capabilities. You will work with internal, external and partner teams, to drive clear roadmaps, delivered effectively with clear strategy and communications to leadership.

As a Transformation Manager within the Tesco Retail Media team, you’ll focus on delivering complex, crossfunctional initiatives that are key to the success of our long term strategy.
From digital transformation to operational excellence you’ll implement measurable, sustainable solutions driving value and our ability to scale.

In this role, you will lead programs that support and help serve out colleagues and customers better.
We work collaboratively, influence Product, Engineering and business colleagues and lead the program to deliver value quickly and often.

WHAT I DO | Key responsibilities

Project & Programme Management:

• Develop and maintain key documentation: briefs, PIDs, project/programme plans, and other required artifacts
• Ensure scope, budget and timelines are managed appropriately
• Act on opportunities to adopt trends and new concepts in programme and product delivery
• Have good knowledge of System, Software and Data engineering and implementations best practices to appreciate delivery challenges
• Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery
• Understand trade-offs in delivery, using experience and influencing skills to drive consensus with our Business, Technology and Engineering teams to obtain the best value and solution

Performance Measurement:

Establish and monitor key metrics to measure the impact of transformation initiatives. Regularly communicate progress, blockers and performance to all relevant stakeholders.

Stakeholder Engagement:

• Build positive relationships with suppliers & external stakeholders to deliver software or professional services
• Coach peers and other roles, teaching where required, on methodologies and program management tools and coach/mentor on leadership
• Have influencing skill using documentation and presentations as tools to find alignment across different business domains

Risk Management:

• Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations

Change Management:

• Drive adoption across internal teams, clients, and suppliers through targeted communication, training, and engagement activities
• Lead readiness assessments to ensure business areas are prepared for major changes, successful adoption, and new ways of working

Key Skills and Experience

An ideal candidate must have demonstrated below key skills in their current and past roles:

• Media knowledge & experience
• A knowledge of Agile methodology and a record of producing positive change in teams
• A proven track record of delivery of complex business and technology programmes across multiple teams and influencing product, engineering, and business colleagues
• Working effectively with and leading multidisciplinary teams and understanding how to contribute to all phases of the software development lifecycle.
• Thinking at a conceptual level across several platforms
• Have experience of building credible relationships and influencing senior engineering & management & leadership teams

Contractual position for 12 months

Novisa sponsorship provided
We need MEDIA experience for this position

The role will be based on Brook Green, London. Requiring a hybrid working pattern with a minimum of three days in office per week.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small‑business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.