Mechanical & Electrical Technician

Thames Water; Ashford; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading water services company in Ashford is looking for a Mechanical & Electrical Technician. This role involves maintaining and repairing mechanical plants and electrical equipment, while ensuring health and safety compliance. Candidates should have a NVQ or C&G level 3 qualification and relevant experience. The position offers a competitive salary up to £45,000, company van, and various benefits including a contributory pension scheme and generous annual leave.

Benefits

Contributory pension scheme

Annual leave: 24 days plus bank holidays

Performance-related pay plan

Generous maternity and paternity leave

Health and wellbeing benefits

Qualifications

• Time-served apprentice with significant experience in mechanical/electrical systems.
• Ability to work with minimum supervision.
• Knowledge of health and safety issues relevant to the industry.

Responsibilities

• Undertake reactive and planned maintenance, respond to alarms and fault-find issues.
• Record work and asset information for business performance improvement.
• Deliver excellent customer experience and interact professionally.

Skills

Mechanical & electrical knowledge

Problem solving

Communication

Teamwork

Education

NVQ or C&G level 3 in mechanical/electrical engineering

Time-served apprenticeship

Tools

Tools for mechanical and electrical systems

Job description

We are currently recruiting for a Mechanical & Electrical Technician to join our team in our Water Production Division to be based out of our Ashford Common WTW Site. As a successful candidate you will use your mechanical & electrical knowledge and experience to inspect, maintain, fault diagnosis, test, install, modify or repair mechanical plant and associated electrical equipment in a safe, efficient, timely and effective manner with minimum supervision, ensuring that all of our sites remain operational for the benefit of our customers.

This is an excellent opportunity to make a real difference to Thames Water’s environmental impact and you will be actively helping to reduce pollution from our sites.

What you’ll be doing as the Mechanical & Electrical Technician

• Ensuring the health, safety and well‑being of yourself, colleagues, contractors and visitors is always my top priority by always displaying the correct behaviours by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines.
• Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fixing these or escalating, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations.
• Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day‑to‑day work and to raise these for resolution as required.
• Provide specialist technical advice where appropriate with up‑to‑date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme.
• Delivering an excellent customer experience and positively contributing to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner.

Base Location - Ashford Common WTW – TW15 1RU

Working hours - 38 hours per week, Monday‑Friday. 7:30 am – 3:36 pm plus Standby rota payments & overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training.

Equipment - All PPE, Tools, plus the provision of a Van when on duty and call.

You should be a time‑served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in mechanical/electrical engineering.

What you should bring to the role

• Time‑served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in mechanical/electrical engineering.
• A problem solver, able to identify potential issues and implement solutions, or to escalate if required.
• An excellent communicator, providing technical expertise to internal and external staff and contractors.
• Resilient, adapting to the pressures of work and working in a constantly changing environment.
• Ability to work with minimum supervision, under own initiative, to design to standards.
• Knowledge and awareness of health and safety issues relevant to the industry.
• Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others.
• Full UK driving licence.

What’s in it for you?

• Offering a salary up to £45,000 per annum, depending on skills and experience, plus a company van, tools and PPE.
• Contributory pension – defined contribution, maximum of 12% – 2x employee contribution.
• Annual leave: 24 days holiday per year, increasing to 28 with length of service (plus bank holidays).
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous pension scheme through AON.
• Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced maternity leave, 26 weeks full pay and 13 weeks half pay.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments – whether that’s extra time, accessible formats or anything else – just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.