Maternity Support Worker; Diabetes in Pregnancy Team | Croydon Health Services NHS Trust

Croydon Health Services; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare provider in Croydon is looking for a motivated Health Care Assistant to join their Diabetes in Pregnancy Team. This role involves preparing clinical environments, educating patients on glucose monitoring, and scheduling follow-ups. You will work collaboratively with healthcare professionals to provide high-quality care to women with diabetes during pregnancy. The position emphasizes compassionate patient support and effective communication within a multidisciplinary team. Applications are welcome from individuals keen to make a difference in local healthcare.

Benefits

Commitment to flexible working arrangements

Opportunities for education and training

Qualifications

• Required to support women with diabetes throughout their pregnancy.
• Experience in healthcare settings preferred.
• Ability to work effectively in a multidisciplinary team.

Responsibilities

• Prepare clinical environment for group sessions.
• Conduct home glucose monitoring education sessions.
• Schedule appropriate follow-ups and monitor shared inbox.

Skills

Compassion

Ability to connect technology

Communication Skills

Attention to Detail

Job description

Are you passionate about delivering high‑quality care and supporting women during pregnancy?

We are seeking a motivated and compassionateHealth Care Assistantto join ourDiabetes in Pregnancy Team. This is an exciting opportunity to support women with diabetes throughout their pregnancy, working within a multidisciplinary team to deliver safe, high‑quality care. You will work closely with midwives, diabetes specialist midwives and nurses, and obstetricians and diabetologists to provide compassionate, patient‑centred care.

Key Responsibilities

• Prepare clinical environment and attendees bags ready for the group session for women newly diagnosed with Gestational Diabetes.
• Connect the Glucometers to the app on the attendees’ mobile phones and give them their diabetes handheld records if not already issued.
• Conduct a home glucose monitoring education session to either a group or one‑to‑one. These education session teach how to complete a capillary blood sample and how to record the result in the app or in the logbook.
• Schedule appropriate follow up with the correct clinician.
• Help with venepuncture for HbA1C tests for newly diagnosed patients.
• Log into GDM application and clear any flags and schedule call‑back requests for the Midwives, archiving patients who have delivered.
• Check for new referrals and book them in for home glucose monitoring.
• Issue Glucometers under instruction by the diabetes specialist midwives or Doctors when required, and ensuring this is documented as issued.
• Monitor the shared inbox, responding where appropriate to emails addressing any concerns swiftly, escalating where appropriate to the midwifery team.
• Support with perform Oral Glucose Tolerance Test, including giving women their results.

About Croydon Health Services NHS Trust

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Please see attached JD and person specification, if you have any questions or would like to discuss the role, please do contact either the diabetes in pregnancy team directly or contact the recruiting manager.

This advert closes on Friday 5 Dec 2025