Massage Therapist

Flow Recruitment Ltd; Kilmarnock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a passionate Spa or Massage Therapist to join an award-winning spa team in Kilmarnock. The ideal candidate must have a HND/NVQ level 3 qualification and previous experience in a similar role. Responsibilities include delivering five-star service, performing treatments, upselling products, and maintaining product knowledge. The company offers generous benefits including full leisure membership, discounts, and training opportunities. Join a professional and fun team in a beautiful resort setting.

Benefits

Full Leisure Membership

Free bike hire

Exclusive resort discounts

Share of resort tips

Employee wellbeing programme

Team and social activities

Long service benefits

Referral scheme

Training and development opportunities

Modern live‑in accommodation available

Free uniform

Qualifications

• Previous experience in a similar spa role is required.
• Must be motivated to work unsupervised and as part of a team.

Responsibilities

• Deliver five-star service from guests' arrival to departure.
• Perform core treatments according to brand-specific routines.
• Maintain knowledge of spa services and products.
• Upsell treatments and retail products.
• Complete tasks as requested by Senior Therapist and Spa Manager.
• Promote spa products and establish client relationships.

Skills

Reflexology

Deep tissue massage

Hot stone massage

Poultice massage

Bamboo massage

Reiki

Education

HND/ NVQ level 3

Job description

Our client runs a multi award winning leisure resort based on the Picturesque Isle of Arran. They are looking for passionate therapists with enthusiasm & personality to complement their existing beauty therapy team.

About the role

We are looking for an experienced and passionate Spa or Massage Therapist to join our client’s award winning spa team. They are proud to work with a luxurious skincare brand ishga to deliver luxurious treatments and memorable experiences to their guests.

In this role you will

• Reassure guests that they are in safe hands and deliver five-star service from their arrival at the spa to their departure.
• Perform all core treatments to the highest standard, following brand-specific routines and requirements.
• Actively maintain a good knowledge of spa services and products, and take part in ongoing training activities within the spa.
• Upsell treatments and retail products wherever possible to increase sales.
• Responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and Spa Manager.
• Promote the spa’s line of products, establishing long‑term relationships with local clients in accordance with correct product house techniques.

Qualification and skills desired

A HND/ NVQ level 3 is essential for this role, previous experience in a similar spa role is required. Must be motivated to work unsupervised and as part of a team. Having a qualification in reflexology, deep tissue massage, hot stone massage, poultice massage, bamboo massage and reiki is an advantage.

Our client offers their therapists comprehensive in‑house training throughout their careers, including the opportunity to complete certified ishga training.

Benefits

• Full Leisure Membership with unlimited access to swimming pools, thermal suites, well‑equipped gym and multi‑purpose game hall
• Free bike hire
• Exclusive resort discounts
• Share of resort tips (paid monthly)
• Employee wellbeing and assistance programme
• Team and social activities
• Long service benefits
• Referral scheme
• Training and development opportunities
• Modern live‑in accommodation available
• Free uniform

Our client’s team are awesome; displaying professionalism, honesty and a fun and creative manner in everything they do. Everyone’s passion and personality is what makes them an award‑winning team.