Marketing Operations Manager

Philips; Farnborough; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading health technology company in Farnborough seeks a Marketing Operations Manager for a 12-month fixed-term contract. This role focuses on enhancing customer value through effective marketing planning and coordination across regions. Ideal candidates will bring marketing experience, strong project management, and communication skills, along with a digital-first mindset. This opportunity includes a performance bonus, flexible benefits, and a supportive work environment for diverse applicants.

Benefits

Performance bonus

Family-friendly policies

Access to Philips University

Qualifications

• Experience in marketing with a track record of delivery.
• Ability to interact with sales and business marketing organizations.
• Comfortable thriving with ambiguity while managing critical stakeholders.

Responsibilities

• Collaborate with EU Marketing Operations Managers to plan activities.
• Manage local sales enablers and ensure training for local teams.
• Define requirements for localization of content across all platforms.

Skills

Project management

Communication skills

Planning marketing activities

Problem-solving

Digital-first mindset

Job description

Marketing Operations Manager

12‑month fixed‑term contract (maternity cover). The Marketing Operations Manager drives superior customer value by facilitating the market’s annual planning processes, ensuring coordination of the marketing plans across Clusters and Businesses, and executing the marketing plans and BMC initiatives.

Overview

The role is based at our vibrant office in Farnborough Hampshire (3 days/week). It offers performance bonus, family‑friendly policies, flexible benefits and access to Philips University.

You are responsible for

• Collaborating with Marketing Operations Managers EU to plan marketing activities in UKI.
• Collaborating with local business specialists to understand customer needs and ensure representation in Europe and local plans.
• Providing input on local customer insights related to selected campaigns.
• Defining requirements for localisation of content across all platforms.
• Supporting the localisation of marketing assets based on local needs (e.g., case‑study and proof‑point creation) and ensuring all approvals are obtained.
• Defining local ad‑hoc content creation requirements, briefing with agency, and reviewing agency output.
• Assessing quality of content and timing provided by the European team, ensuring customer needs are prioritised and addressed.
• Driving and reporting on performance of content created for local needs.
• Uploading and managing local content on Philips Asset Library.
• Managing local sales enablers, including availability on Seismic, localisation and validation (e.g., local reference stories) and ensuring training and delivery to local teams.
• Supporting digital activation brief development with local needs.
• Communicating local digital requirements/deviances needed to Digital CoE.
• Understanding the local media landscape: negotiating purchasing briefings and reporting on local zone‑specific media and ensuring full integration into audience plan.
• Integrating local events into audience plan together with Events Manager.
• Budgeting, PO management and reporting.
• Managing zone association and society requirements and relationships; collaborating with Marketing Operations Managers EU to ensure integration in ecosystems and measurement of impact.

You are a part of

The Marketing Health Systems Western Europe Market organisation. You will report to the Marketing Leader UK&I and have a dotted line to the Marketing Operations & Planning Leader EU.

You’re the right fit if

• Experience in marketing with a track record of delivery.
• Strong project management and communication skills.
• Proven skills in planning and coordinating marketing activities at local level.
• Ability to interact with sales and business marketing organisation.
• Team building and ability to influence peers and internal stakeholders regardless of reporting lines.
• Digital‑first, data‑driven mindset with strong decision‑making experience.
• Comfortable and able to thrive with ambiguity while managing critical stakeholders.
• Strong operational and execution focus driven by customer intimacy.
• Ideally experience and knowledge of the local Health Systems industry.
• Problem‑solving skills; supports continuous improvement via using LEAN methodology.
• Results‑oriented: take personal accountability to deliver results.

About Philips UKI

In the UK we are recognised as a Disability‑Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants, including those from minority backgrounds, LGBTQIA+ and individuals living with a disability.

Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.

We are committed to fostering a flexible work environment that is conducive to personal and professional growth and encourage open discussions around flexible working options to ensure we tailor a working arrangement suitable to individual needs while aligning with business goals. If you have specific flexible working requirements, please feel free to discuss these during recruitment with your TA Partner.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.

If you’re interested in this role and have many but not all of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips.