Marketing and Business Development Coordinator – Programs and Operations

Hogan Lovells; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global law firm in Birmingham is seeking a Marketing and Business Development Program Manager. The role includes program administration, financial analysis, and communication coordination. The ideal candidate will have experience in business development, strong analytical skills, and the ability to manage large datasets. This position offers flexible working arrangements, including up to 40% remote work.

Qualifications

• Experience working in a business development or financial environment.
• Demonstrates an understanding of the firm's business and marketplace.
• Experience in a partnership or professional services environment.

Responsibilities

• Manage all Program file-sharing databases and application trackers.
• Support coordination and drafting of approvals and communications.
• Maintain and evaluate matter financials for applications.

Skills

Experience in a business development environment

Strong mathematical skills

Strong analytical skills

Excellent written communication

Excellent verbal communication

Tools

Microsoft Excel

Job description

Overview

Marketing and Business Development Program Managers & Head of Marketing and Business Development Working Hours 35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further. New Business Award Program Project and Information Management.

Responsibilities

Program Administration

• Manage all Program file‑sharing databases, application trackers, financial calculators, applicant and stakeholder communications and templates, and list of global stakeholder contacts.
• Manage and test technology platforms to streamline internal communications processes.
• Manage and maintain the internal web page, including all global policies, FAQs, and internal communications.
• Conduct research and prepare weekly status updates, including application recommendations for NBAP core team approval.
• Contribute suggestions for process improvements to workflows, systems, and Program communication cascade.

Communications

• Support the coordination, analysis, and drafting of NBAP application approval and award communications with Program Managers, NBAP core team, applicants, key decision makers, and internal stakeholders.
• Prepare new applications summaries and lead application review calls with the NBAP core team.
• Support NBAP profile‑raising opportunities (e.g., information sessions, town halls, webinars, etc.) in collaboration with NBAP core team.
• Support internal communications and draft win stories to promote the Program.

Financial Analysis & Reporting

• Maintain and evaluate matter financials for all applications and manage monthly and quarterly budgets.
• Monitor applications for changes to eligibility and report updates to Program Managers.
• Prepare monthly program status reports for the Project Team and firm leadership.
• Support ad hoc financial requests and work with Program Manager as needed.

Hogan Lovells Connect Program Support

• Provide support on the Hogan Lovells Connect Program, including data management, monitoring and regular reporting.
• Manage day‑to‑day updates and tracking of internal Connect database, ensuring activity is regularly captured and recorded.
• Update trackers with work and opportunities referred to/from Connect Firms.
• Assist with arranging and recording regular reviews of relationships and feedback.

Team Support

• Support the coordination of drafting and formatting of regular communications to Connect Firms.
• Assist with identifying and sharing relevant thought leadership.
• Support in profile‑raising activities across internal and external communications, including newsletters and updates.
• Arrange regular core and regional team calls; attending, tracking and ensuring actionable deliverables are shared and monitored.

Business Development & Events

• Assist with requests for credentials / examples of previous work done with Connect Firms.
• Assist with preparation of any events, webinars, training with / for Connect Firms.
• Assist with tracking and follow‑up communications after meetings, events and conferences.

Qualifications

• Experience working in a business development or financial environment.
• Demonstrates an understanding of the firm's business and marketplace.
• Experience of, and comfortable in, a partnership or equivalent professional services environment.
• Experience with managing, analysing, and reporting on large data sets and using Microsoft Excel.
• A general understanding of economic drivers and revenue financials.
• A general understanding of the commercial world and its drivers.
• A general understanding of business development processes.
• Strong written and verbal communication skills.
• Strong mathematical and analytical skills.

General Attributes

• Demonstrates a keen interest in self‑development.
• Demonstrates consistent excellent service delivery to internal clients.
• Demonstrates initiative and internal motivation.
• Ability to exercise good judgement and act autonomously with minimal guidance.
• A proactive collaborator who thinks on their feet and takes initiative.
• Able to create a positive working relationship with colleagues, peers, partners, and applicants.
• Pragmatic, robust, diplomatic, and resourceful, with the ability to adapt quickly to different situations and personalities.
• A "head for numbers" and comfortable with managing large data sets.

Agile Working Statement

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Eligibility

All members of the firm participate in our Responsible Business program.