Maritime After-Sales Manager | Rotor Sail Tech

Anemoi Marine Technologies Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A marine technology company in London seeks an experienced Service Manager to lead after-sales support for marine equipment. The role involves managing service systems, ensuring customer satisfaction, and leading cross-functional teams. The ideal candidate will have over 10 years of experience in after-sales service in the marine industry, strong communication skills, and fluency in Mandarin and English. The position offers opportunities for career development in a sustainable technology field.

Benefits

Career progression opportunities

Training and leadership development

Qualifications

• 10+ years of experience in marine equipment after-sales service.
• Previous experience managing a team for at least 3 years.
• Fluency in Mandarin and English both written and verbal.

Responsibilities

• Manage after-sales service systems and protocols for equipment.
• Coordinate between technical teams to resolve customer issues.
• Lead and develop the after-sales service function.

Skills

Technical expertise

Communication skills

Leadership capabilities

Customer service skills

Education

Degree in Naval Architecture, Marine Equipment, Mechanical, Electrical, Automation or related

Job description

A marine technology company in London seeks an experienced Service Manager to lead after-sales support for marine equipment. The role involves managing service systems, ensuring customer satisfaction, and leading cross-functional teams. The ideal candidate will have over 10 years of experience in after-sales service in the marine industry, strong communication skills, and fluency in Mandarin and English. The position offers opportunities for career development in a sustainable technology field.