Marine Aftersales Warranty Specialist

Marine Resources Recruitment Ltd; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading marine services company in the United Kingdom is seeking an Aftersales Coordinator to enhance customer satisfaction through effective warranty support. The role involves processing warranty claims and maintaining excellent customer communication. Ideal candidates will have relevant experience within the marine industry, strong attention to detail, and the ability to work collaboratively and independently.

Qualifications

• Experience in a fast-paced, solutions-focused environment.
• Ability to handle warranty claims confidently and professionally.
• Capacity to build strong relationships with contractors and factory teams.

Responsibilities

• Act as the single point of contact for warranty queries.
• Gather detailed technical information to assess claim validity.
• Process warranty claims with factories efficiently.
• Maintain accurate progress on customer service applications.

Skills

Recent, relevant Aftersales/Warranty experience within the marine leisure industry

Solid understanding of boat repair and warranty processes

Excellent written and verbal communication skills

Sharp attention to detail

Strong IT skills

Job description

A leading marine services company in the United Kingdom is seeking an Aftersales Coordinator to enhance customer satisfaction through effective warranty support. The role involves processing warranty claims and maintaining excellent customer communication. Ideal candidates will have relevant experience within the marine industry, strong attention to detail, and the ability to work collaboratively and independently.