Mandarin Speaking Travel Programme Coordinator

People First (Recruitment) Ltd; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency in Liverpool seeks a Mandarin speaking Travel Programme Coordinator to manage international school trips and develop client accounts. The ideal candidate will possess excellent communication skills, be fluent in Mandarin and English, and have a degree in a business-related field. The role includes liaising with partners, planning travel itineraries, and resolving customer queries. A proven track record in sales or PR in the education or travel sector is preferred, along with strong organisational skills and the ability to adapt in fast-paced environments.

Qualifications

• Fluency in English and Mandarin is essential.
• Experience in sales or PR roles in overseas education or travel sectors is preferred.
• A valid UK work visa with at least 2 years remaining.

Responsibilities

• Liaise with accounts and develop new accounts through sales.
• Create tailored sales presentations.
• Provide feedback to the Chief Operating Officer.
• Resolve customer queries and develop solutions.
• Assist with onboarding new employees and partners.
• Plan and deliver international school trips.
• Negotiate contracts with Chinese partners.
• Maintain records of key contacts and prospects.

Skills

Computer literacy across multiple platforms

Strong financial and commercial acumen

Excellent communication and presentation skills

Target-driven approach

Proactive relationship-focused mindset

Strong organisational skills

Adaptability in fast-paced environments

Fluency in both English and Mandarin

Flexibility to travel

Education

Degree in a business-related field

Tools

Monday.com

WeChat

Zoom

Microsoft 365

HubSpot

Job description

Mandarin speaking Travel Programme Coordinator

Start: ASAP

Reports to: Chief Operating Officer

Working hours: 8:30am-5:00pm (with 1 hour lunch break)

Location: Liverpool

What You’ll Be Doing:

• Liaise with existing accounts and develop new accounts through sales outlets or trade referrals
• Create and deliver tailored sales presentations to meet client needs
• Provide daily feedback to the Chief Operating Officer using internal systems
• Resolve customer queries by investigating problems, developing solutions, preparing reports, and making recommendations
• Assist with onboarding new employees, schools, and partners
• Research, source, and manage new suppliers
• Assist with the documentation and organisation of international school trips
• Plan and deliver leadership delegations and school trips, including creating itineraries, proposals, budgets, and reservations
• Negotiate and manage contracts with Chinese agents and partners
• Maintain detailed records of key contacts and prospects
• Support sales calls to secure and close deals
• Develop and manage key relationships with sales partners, schools, and government bodies to enhance productivity and build long-term partnerships

The Skills You’ll Need to Succeed:

• Computer literacy across multiple sales and workflow platforms, such as Monday.com, WeChat, Zoom, Microsoft 365, and HubSpot
• Strong financial and commercial acumen, with excellent data analysis skills and attention to detail
• Excellent communication, negotiation, and presentation skills
• A target‑driven approach with the ability to exceed KPIs
• A proactive, relationship‑focused mindset to build sustainable partnerships
• Strong organisational and multitasking skills to deliver high‑quality results under pressure
• The ability to adapt to fast‑paced environments and shifting priorities
• Fluency in both English and Mandarin
• Flexibility to travel between China and the UK
• A valid visa permitting full‑time work in the UK, with a minimum of 2 years remaining (if not a UK citizen)

Preferred Experience:

• Sales and/or PR roles in the overseas education, travel, and/or events sectors
• Operational and account management experience
• Experience with budget preparation and management
• A degree in a business‑related field

People First is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.