Manager, Process and Performance Reporting

National Grid; Canterbury; On-site; GBP 101,000 - 120,000; Full time

Job summary

A leading energy provider is seeking a Manager, Safety Policy & Programs to oversee safety capabilities and lead a team in the transition to a new incident management platform. Responsibilities include ensuring accurate and timely reporting of safety data, managing team performance, and compliance with OSHA requirements. Candidates should have a relevant Bachelor's degree, experience with incident management systems, and strong data analytics skills. The position offers a competitive salary between $137,000 - $161,000.

Qualifications

• Experience with incident management systems and safety data governance.
• Knowledge of OSHA reporting requirements and external benchmarking processes.
• Proficient in leading a team to drive accurate data analysis and visualization.

Responsibilities

• Manage the transition to a new incident management platform.
• Ensure quality and consistency in incident data processing.
• Report data and KPIs to regulatory authorities timely.
• Identify trends from incident information to enhance Safety Programs.

Skills

Incident management systems

PowerBI

Data analysis

Communication skills

Time management

Education

Bachelor’s degree in Safety, Data Analytics, or related areas

Job description

About us

National Grid is hiring a Manager, Safety Policy & Programs for our Corporate Safety / Policy & Programs department in Northboro, MA.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Provide end‑to‑end leadership across safety capabilities: program assurance, our incident management system and analytics, and incident classification, investigation, and regulatory reporting (i.e. OSHA) to ensure effective programs, reliable and actionable data, and investigations that drive effective learning. Lead a team that manages daily OSHA incident data, industry benchmarking, PowerBI dashboards, trend reporting, and annual target‑setting. Drive data quality and continuous improvement by optimizing classification, tracking/trending, and reporting processes, and maintain accurate OSHA recordkeeping.

Key Accountabilities

• Manage the transition to a new incident management platform on behalf of the New England Business. Stand up change management and post‑go‑live maintenance plans (i.e. triage process, adoption tracking) and oversee the recreation of Safety PowerBI dashboards.
• Manage the team to ensure quality and consistency in incident data. Ensure consistent triage and classification from the start of the incident through to closure; ensure effective corrective actions are implemented.
• Ensure accurate and timely reporting of data and KPIs to regulatory authorities; maintain compliance with OSHA recordkeeping requirements.
• Manage the team to review and analyze incident information; identify trends and key drivers to initiate or supplement Safety Program initiatives.
• Manage benchmarking to external organizations and analyze benchmarking results. Coordinate submissions and comparisons to EEI and AGA network.
• Manage the team to conduct assurance & governance over safety systems; provide recommendations and implement efficiencies in programs and processes.
• Work closely and develop relationships with internal and external stakeholders. Partner with BU safety peers, Field Safety, IT, and other key stakeholders to align workflows, system integrations, and oversee change management.

Qualifications

• Bachelor’s degree in Safety, Data Analytics, or related area(s)
• Experience with incident management systems, PowerBI, and safety data governance
• Knowledge of OSHA reporting requirements and external benchmarking processes.
• Proficient in leading a team to drive accurate data analysis and visualization skills
• Strong communication, writing, and relationship-building skills
• Excellent time management skills and ability to prioritize

More Information

• Salary: $137,000 - $161,000

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.