Manager, IAM Access Management

Mastercard; Dunstable; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global payments technology company in the UK is seeking an IAM Manager to oversee operations and enhance security posture. The successful candidate will lead a dedicated team ensuring IAM operations meet industry standards and regulations while managing vendor relations. This role requires hands-on experience with IAM tools like Saviynt and CyberArk, along with strong problem-solving skills and effective communication. Mentorship of junior staff and collaboration with compliance teams is essential for success in this challenging position.

Qualifications

• Experience managing teams in regulated environments.
• Hands-on experience with IGA and PAM tools.
• Ability to articulate clearly to stakeholders.

Responsibilities

• Lead IAM operations ensuring standards are met.
• Drive changes to improve identity security posture.
• Review and refine IAM policies and procedures.
• Monitor and respond to security breaches.
• Mentor junior team members for continuous improvement.

Skills

Experience in managing BAU IAM teams

Problem-solving and analysis skills

Customer focus and passion for excellence

Ability to build strong relationships

Strong personal and professional ethics

Effective communication skills

Education

Relevant certifications (Saviynt L200 preferred)

Tools

Saviynt

CyberArk

EntraID

Active Directory

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, IAM Access Management Overview

This is an exciting opportunity to be part of the function overseeing Security for Vocalink Limited, a company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK.

The successful candidate will become part of a high functioning team, dedicated to delivering a robust, secure, and resilient service to 60+million citizens every day with transactional volume of 11 billion/year and total annual transactional value in excess of GBP6 Trillion.

The IAM (Identity and Access Management) Manager is part of a team playing a crucial role in designing, implementing, and overseeing the company's identity and access management solutions. The ideal candidate will help define, enhance, and implement Vocalink's information security processes, while ensuring consistent administration of information security assets and controls to effectively improve security posture.

Role

• Lead and manage IAM operations, fostering collaboration and ensuring delivery meets agreed standards while supporting team growth and development.
• Work closely with the IAM VP and Director to drive changes throughout the IAM team to improve Vocalink’s identity security posture.
• Regularly review and refine IAM policies to ensure they align with industry best practices and regulatory standards.
• Monitor and respond to any security breaches or irregularities within the IAM systems.
• Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and improvement.
• Review the configuration of existing systems or solutions and identify security issues which require a change to its configuration, provide improvement recommendations and escalate any potential risks helping ensure security risks are pro-actively managed.
• Oversee vendors responsible for providing IAM tools and services and expedite any process deficiencies and remediation actions required to the IAM VP to help ensure providers meet contractually defined Service Level Agreements (SLAs) required to manage Vocalink risk.
• Liaise with Audit and Controls teams to facilitate testing and provision of audit evidence.

Experience

• Experience in managing BAU IAM teams in regulated environments.
• Relevant experience of working in a complex (preferably multi-national) stakeholder environment that includes complex customers and regulators.
• Hands‑on experience with IGA and PAM tools like Saviynt, CyberArk, EntraID and Active Directory.
• Ideally qualified to Saviynt L200, or be willing to complete certification.
• Ability to articulate themselves clearly and concisely to a broad range of senior and junior stakeholders, acting as a bridge as well as guide for the implementation of new capabilities.
• Ability to build strong relationships and collaborate effectively across diverse teams.
• Problem‑solving – excellent analysis and deductive skills.
• Customer focus – passion for excellence.
• Ethics – strong personal and professional ethics.
• Highly motivated and conscientious individual.
• Embodies and demonstrates all the brand values required by Vocalink and Mastercard.
• Line manager and a team player – leads by example.
• Capable of reaching SC clearance, if required.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.