Manager, Clinical Operations

IQVIA, Inc.; Reading; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading clinical research organization in Reading is seeking a Manager, Clinical Operations to oversee a team of professionals supporting clinical trials. The role involves managing staff performance, ensuring quality, and allocating resources effectively. Candidates should have prior clinical trial experience and a Bachelor's degree in a scientific or healthcare discipline. This position offers the opportunity to impact innovative medical research.

Qualifications

• Prior clinical trial experience in a management/leadership capacity.
• Strong understanding of clinical research regulations (GCP, ICH).
• Demonstrated leadership, communication, and problem-solving skills.

Responsibilities

• Manage staff in accordance with organization's policies and applicable regulations.
• Participate in hiring new employees and ensure proper onboarding.
• Oversee execution of training plans and evaluate work product.
• Manage quality of assigned staff's clinical work through regular reviews.
• Identify quality risks and create corrective action plans.

Skills

Clinical trial management

Leadership

Communication

Problem-solving

Education

Bachelor's degree in a scientific or healthcare discipline

Job description

Overview

Manager, Clinical Operations - Sponsor-Dedicated (cFSP): We are seeking a Manager, Clinical Operations to manage a team of clinical professionals supporting clinical trials, ensuring optimal resourcing, training, and performance to meet project goals.

Key Responsibilities

• Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work, assessing performance and guiding professional development, rewarding and disciplining employees, and addressing employee relations issues and resolving problems.
• Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
• Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.
• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
• May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Participates in corporate or organizational departmental quality or process improvement initiatives.

Qualifications & Experience

• Prior clinical trial experience in a management / leadership capacity.
• Bachelor's degree in a scientific or healthcare discipline (preferred).
• Strong understanding of clinical research regulations (GCP, ICH).
• Demonstrated leadership, communication, and problem-solving skills.

Ready to Make an Impact?

Apply today to build a career with purpose, drive innovation in clinical research, and never stop learning.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com