Management Systems Co-ordinator

Serco Group Plc; Portsmouth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading defence services provider is seeking a Management Systems Co-ordinator to oversee the integrity of non-financial management systems at HMNB Portsmouth. The role involves management of SharePoint, document control, and ensuring compliance with regulations. Candidates should have administration experience and an understanding of SharePoint and regulated environments. This position can be hybrid across several locations.

Benefits

25 days annual leave

Up to 6% contributory pension scheme

Employee Assistance Programme

Training and development opportunities

Discounts at around 1,000 retailers

Qualifications

• Must be able to obtain SC clearance.
• Previous administration experience is required.
• Experience with SharePoint administration is necessary.
• Familiarity with audit-related activities is preferred.

Responsibilities

• Manage and develop the Maritime Services SharePoint environment.
• Control documents and process change requests.
• Test IMS procedures for resilience and reporting.
• Manage critical outputs ensuring compliance with regulations.
• Maintain access to external data for audits.
• Administer Maritime Services Risk registers.

Skills

Administration experience

SharePoint administration

Audit-related activity

Understanding of regulated environments

Microsoft 365 suite understanding

Good communication skills

Job description

Overview

Serco are recruiting for a Management Systems Co-ordinator to join the team based at HMNB Portsmouth. This role will be responsible for maintaining the integrity of Marine Services non-financial management systems. This role will report into the Head of Asset Management but will be expected to liaise with all levels of the business from afloat staff to director level, develop and maintain integrated reporting tools for Marine Service to monitor business critical non-commercial KPI's.

Responsibilities

• Continued Management and Development of Maritime Services SharePoint environment, migration, amalgamation and rationalisation of data from shared drives to as common an environment as individual contract will allow.
• Document control including processing document change requests, issuing change notices and monitoring responses and upkeep of the periodic review cycle.
• Testing and failure analysis of IMS procedures for resilience and closed loop positive reporting. Advising document owners of identified weaknesses for review. Maintain integrity of procedure cross references.
• Management of regulatory critical outputs from the system ensuring storage and delivery in line with process.
• Maintenance of access to external Serco group data necessary for audit of business unit. Monitoring of outputs from divisional unit is complaint with regulation.
• Administration of the Maritime Services Risk registers including Joint customer risk register using the Serco risk management system.
• This role can be based at any of our sites ranging from HMNB Portsmouth, HMNB Plymouth, HMNB Clyde, HMNB Kyle of Lochalsh on a hybrid basis.

What you'll need to do the role

• Must be able to obtain SC clearance.
• Previous administration experience.
• Previous experience of SharePoint administration.
• Previous experience of audit related activity.
• Understanding working within a regulated environment.
• Excellent understanding of Microsoft 365 suite specifically SharePoint, Word and Excel.
• Good communication skills and able to influence effectively at all levels.

Desirable

• Previous marine/ maritime experience, Disability Confident

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

About Disability Confident

For more details please go to .

Benefits

• Salary: salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days annual leave
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

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