Maintenance Tech

Salutem Care and Education; City Of London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading care provider in the UK is seeking a Maintenance Technician to ensure the upkeep of their services across Exeter and Torbay. The role involves performing reactive repairs, planned maintenance, and providing excellent customer service to the managers of the locations supported. Candidates should have experience in maintenance and a solid understanding of basic repairs. A company vehicle and uniform are provided.

Benefits

Company van

Fuel card

Uniform provided

Employee Assistance Programme

Qualifications

• Experience in maintenance or a related field.
• Ability to carry out basic repairs and maintenance tasks.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Attend sites within the region to carry out necessary works.
• Perform reactive repairs and planned maintenance.
• Provide excellent customer service to service managers.

Skills

Painting and Decorating

Basic electrical works

Basic plumbing works

Grounds maintenance

Excellent customer service

Job description

About The Company

Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services reflect our core values.

Our values:

• Supportive: promoting opportunities for everyone so they can reach their full potential
• Ambitious: to provide the best possible outcomes for the people who use our services
• Loyal: we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We are committed to ensuring that our services meet the needs of all stakeholders
• Unique: ambitious and innovative about the diversity of the services we provide without compromising quality
• Transparent: open, honest and fostering a culture of mutual respect. We learn from experiences and strive to do things better and set the highest standards
• Engaging: we work in partnership with the people we support, our staff and all our stakeholders
• Meaningful life: we encourage everyone to experience a meaningful life by being aspirational and offering opportunities

Why choose us?

At Salutem Care and Education, we believe that happy employees create a positive impact. We prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:

• Emotional Support Benefits:
  • Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
  • Hub of Hope - access to the UK’s leading mental health database
  • Medito App - meditation for wellbeing
  • Bereavement support – licensed counselling service, support groups and resources
• Medical Support Benefits:
  • Free Online GP – 24/7 access to a qualified GP for you and your household with prescriptions
  • Health Cash Plan – claim back on a range of healthcare expenses
  • Cancer Cover – support with bills, alternative therapies and time out in the event of a diagnosis
  • My Menopause Centre – discounted access to evidence-based care
  • Financial Support Benefits – annual savings per household
  • Wagestream - flexible pay, savings, and benefits tracker
  • Freeze your utility bills – potential savings on energy bills
  • Money helper – personalised action plan to manage bills
  • Life Assurance – protection from day one of employment
• Physical Support Benefits:
  • Online workouts – videos to workout from home or at the gym
  • Cycle to work scheme – salary deductions to save on tax and NI
  • Gym discounts – up to 20% off memberships
  • National Trust and discounted days out – activities for you and your family

Still not convinced?

We have been recognised as a Top Employer in the United Kingdom. We have been named a Top 50 Inspiring Workplace. We are a Disability confident committed company. We employ nearly 3000 colleagues and support nearly 2000 people. We have a high percentage of Good or Outstanding homes and all our children’s homes are rated Good or Outstanding.

About The Role

Maintenance Technician

Reporting to: Regional Estates Supervisor

Location: Exeter, Torbay, and surrounding areas.

Salary: £28,940; company van, fuel card and uniform provided.

At Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment for adults and young people.

Job Scope

The Maintenance Technician will be accountable for a portfolio, consisting of adult and children services within their region and working with the service managers to provide best in class environments for the individuals we support. The post holder will form part of a team and report to the Regional Estates Supervisor who will instruct works required to be carried out.

Job Responsibilities

• Attend the sites within their region on a regular basis to carry out works instructed by the Regional Estates Supervisor.
• Reactive repairs and planned works to include:
• Painting and Decorating, Minor electrical works, lamp changes, light fittings and sockets
• General works to include putting up shelves, furniture, blinds and curtain poles
• Replacing general locks
• Grounds maintenance to include grass cutting, weeding, clearance of rubbish
• Basic electrical works such as changing a light switch/socket (advantage but not essential)
• Basic plumbing works (advantage but not essential)
• Use initiative and report any works required that can be carried out by a maintenance technician or by an external contractor
• Escalate any issues to line manager
• Complete online Hippo training provided by the company
• Comply fully with Health, Safety and Environmental policies
• Provide excellent customer service to location service managers and the people we support
• This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.

Key Relationships

• Individuals supported is their external customer
• Location Manager is their internal customer
• Regional Estates Supervisor is their Regional Supervision
• Group Head of Estates is their National Management function