Maintenance Team Leader

UNITED UTILITIES; Carlisle; On-site; GBP 49,000; Full time

Job summary

A regional water service provider is seeking a passionate leader to supervise and mentor a team of Field Service Engineers in Carlisle. This role involves proactive maintenance planning, ensuring compliance with safety standards, and fostering a culture of collaboration. Candidates should possess specific technical expertise in maintenance disciplines and leadership skills, alongside a full UK driving licence due to travel requirements. Benefits include a competitive salary, annual leave, pension contributions, and a comprehensive healthcare plan.

Benefits

Generous annual leave package

Competitive pension scheme

Performance-related bonus scheme

Comprehensive healthcare plan

Qualifications

• Time-served in a maintenance discipline with analytical skills to diagnose faults.
• Ability to motivate, coach, and lead a team effectively.
• Highly organized, able to prioritize workloads in fast-changing environments.

Responsibilities

• Champion a culture of safety by ensuring compliance with health standards.
• Lead proactive maintenance planning with a focus on schedule compliance.
• Maintain exceptional workshop standards for a safe and clean environment.

Skills

Technical Expertise

Leadership & People Skills

Organisational & Problem-Solving Skills

Digital & Data Capability

Continuous Improvement Mindset

Education

HNC in Engineering or equivalent

Level 3 NVQ in Mechanical/Electrical Engineering

Job description

Are you ready to take the helm and shape the future of maintenance and reliability? We're looking for a passionate leader to supervise and mentor a team of Field Service Engineers, ensuring top-tier performance across a dynamic operational area. In this pivotal role, you'll prioritise and delegate work, manage resources effectively, and deliver results against key performance indicators-all while fostering collaboration across multiple departments. As a champion of continuous improvement and defect elimination, you'll embed best practices and cultivate a culture of reliability and performance. From guiding employee relations to driving operational success, this is your opportunity to make a lasting impact and lead a team to new heights.

Responsibilities

• Champion a culture of safety and compliance by ensuring your team consistently follows health, safety, and environmental standards-creating a workplace where everyone feels safe and supported.
• Lead proactive maintenance planning by managing the area's backlog, developing a weekly schedule for preventative and corrective work, and providing final sign-off. Drive schedule compliance of over 70% to keep operations running smoothly and reduce asset downtime.
• Protect asset health and performance by achieving over 95% preventative maintenance compliance. Promote accurate PM yield and ensure all tasks meet the highest standards-helping identify issues early and prevent failures.
• Maintain exceptional workshop standards to provide a clean, safe, and efficient environment. Ensure all equipment meets statutory compliance and certification requirements, from lifting gear to gas monitors and power tools.
• Keep critical resources ready by identifying essential stock, maintaining high local store standards, and achieving over 95% stock audit compliance-so the right parts are always available when needed.
• Collaborate and make strategic decisions on outsourced work, partnering with Maintenance Sourcing for quick turnaround and identifying opportunities to eliminate future defects for improved asset performance.
• Foster teamwork and knowledge sharing by regularly connecting with leaders across regions and Maintenance Services teams-celebrating successes and driving consistency across the organization.

Qualifications

• Technical Expertise: Time-served in a maintenance discipline with ONC/HNC or equivalent technical competencies in Mechanical, Electrical, or Instrumentation. Strong analytical skills to diagnose faults and understand root causes of asset failure.
• Leadership & People Skills: Ability to motivate, coach, and lead a team, driving high standards in safety, quality, and maintenance performance.
• Skilled communicator who can adapt their approach to different audiences and situations.
• Organisational & Problem-Solving Skills: Highly organised with the ability to plan and prioritise workloads effectively in fast-changing operational environments. Comfortable making decisions under pressure while maintaining focus on safety and compliance.
• Digital & Data Capability: Proficient in IT systems and able to generate and analyse data to report on team performance and identify improvement opportunities.
• Continuous Improvement Mindset: Self-motivated to develop professionally and stay up to date with maintenance best practices. Committed to coaching and mentoring team members to enhance overall performance.
• Driving Requirement: A full UK driving licence is essential, as the role involves travel across operational areas.
• Desirable Certifications: CMRT, CMRP, CRL, or CMM certifications are beneficial but not essential. Successful candidates may be supported to undertake additional training in maintenance and reliability principles., Level 3 NVQ (or equivalent) in Mechanical, Electrical, or Multi-Skilled Engineering.
• HNC (Higher National Certificate) in Engineering or working towards completion.
• IOSH Managing Safely (or willingness to obtain within an agreed timeframe).

Salary & Work Details

Salary – 48979

Work Type – Onsite

Job Location – Carlisle Wastewater Treatment Works, Willowholme Ind Estate, Carlisle, Cumbria, CA2 5SH

Role Type – Permanent

Employment Type – Full Time

Working Hours – 37.0 Hours per Week

United Utilities

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that of