Maintenance Supervisor

Audley Villages; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retirement living company in Watford is seeking a Maintenance Supervisor to oversee a small team dedicated to maintaining the safety and quality of their properties. The successful candidate will manage grounds, perform a variety of maintenance tasks, and ensure compliance with health and safety regulations. Ideal candidates will have strong technical skills, leadership experience, and a responsive approach to maintenance issues. This role offers competitive benefits and opportunities for professional development.

Benefits

Work-life balance

Competitive salary

Company pension scheme with a 5% contribution

28 days holiday including bank holidays

50% discount on food and drinks

Guest suites at staff rates

Free membership to employee discount portal

Free membership to Healthcare Cash Plan

Refer a friend bonus scheme

Free uniform

Qualifications

• Experience leading a small team is preferred.
• Hands-on approach to problem-solving.
• Ability to work as part of a team or alone when needed.

Responsibilities

• Supervise a small team to provide a safe and efficient working environment.
• Conduct maintenance of the Audley Village and owners' properties.
• Ensure compliance with health and safety regulations.
• Address reported maintenance issues promptly.

Skills

Good all-round technical knowledge of general trades and labour

Problem solving skills

Maintenance planning and project management

General maintenance experience

Excellent communication skills both written and spoken

Gardening experience

Compassion and caring attitude

Education

IOSH Certificate in health and safety

Job description

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars to health clubs and of course, exceptional service throughout. It's retirement, but not as the UK has known it.

Reporting into the Facilities Manager, the Maintenance Supervisor will perform a range of general and ground maintenance duties to a consistently high level and assist the Facilities Manager with daily maintenance, meeting the standards required by our owners and the business. Our owners’ quality of life and care depend upon the safe and exceptional standard of the facilities we provide, as well as the facilities within their home.

Role Purpose

The Maintenance Supervisor will play a critical role. You will supervise a small team to provide a safe and efficient working and living environment, which is essential to the performance of the village and the lifestyle of our owners.

The role is to optimise property condition and quality and to ensure the building and grounds are kept in a safe working condition. Understanding the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment meeting the standards required by the owners on our sites and the business.

Principal Accountabilities and Responsibilities

• Facilitate the seamless operation of maintaining the Audley Village and owners properties, encompassing, grounds, gardens, housekeeping, plumbing, electrics and decorating.
• Assist in the maintenance of grounds when required, including Planting, Pruning, Watering and Mowing.
• Collaborate with the Cluster Facilities Manager to manage maintenance costs within the allocated budget, overseeing departmental procurement, and promptly addressing any inventory discrepancies
• Conduct testing of fire safety equipment, systems, and emergency lighting, meticulously maintaining written records.
• Ensure compliance with legislative controls, processes, and procedures, working closely with the Facilities and General Manager to ensure that all work carried out is in compliance with Health & Safety Regulations.
• Attend all training and assessments as deemed necessary by your line manager.
• Demonstrate awareness of energy conservation within the village.
• Address reported maintenance issues promptly and to a high standard of quality.
• Safeguard the security of the village and owners' property.
• Possess comprehensive technical knowledge and experience in general trades, along with a hands‑on approach to problem‑solving.
• Maintain and service all in‑house equipment, for example conducting regular checks on emergency lights, fire doors, and extinguishers.
• Conduct repair work to uphold company standards.
• To be available for emergency call‑outs as required
• Helping to assess and manage external contractors for large and/or specialist works.
• Inspecting repair work to ensure that company standards are maintained.
• Helping to build an exceptional team and ensuring all new hires are inducted into the department and Audley way correctly.
• Ensure punctuality, professional appearance, and courteous behaviour among yourself and your team towards owners and guests.
• Conduct ongoing performance reviews with team members, establishing objectives and personal development plans.
• Support the Cluster Facilities Manager in organising team member records, schedules, Rota’s and holidays.

Key Skills & Requirements

• Good all‑round technical knowledge of general trades and labour
• Problem solving skills
• Maintenance planning and project management
• Preferably Qualification within health and safety working practices – IOSH Certificate
• Preferably experience of leading / managing a small team
• General maintenance experience
• Gardening experience
• Good all‑round technical knowledge of general trades and labour
• Working as part of a team or alone when needed
• Pool plant operator’s knowledge (where applicable)
• Compassion and caring attitude to work
• Respectful of confidentiality of owners and colleagues
• Good timekeeping skills
• Excellent communication skills both written and spoken
• A ‘can do’ attitude and an organised approach that ensures things get done
• Hands on and flexible approach in order to be able to carry out a variety of tasks in line with the needs of the village

In Return You Will Receive

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer.We arecommitted to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin,sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&Ipolicy/statement’

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