Maintenance Shift Technician - mechanical bias

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 28,000 - 32,000; Full time

Job summary

A healthcare provider in Coventry is seeking a Maintenance Shift Technician with a mechanical bias to join their in-house maintenance team. This role involves providing planned and reactive maintenance while working a shift pattern of 2 on, 3 off, and being responsible for fault-finding and repairs across the Trust. The ideal candidate should have a City & Guilds Level 3 qualification in Electrical and/or Mechanical Services and experience in a healthcare environment, capable of maintaining safety standards and efficient operations.

Qualifications

• Previous experience in a multi-skilled maintenance position.
• Experience in a Competent Person (CP) role.
• Physically fit to lift and carry as required.

Responsibilities

• Provide maintenance and repairs to engineering plant independently.
• Respond to urgent situations to ensure safety.
• Supervise contractors and maintenance assistants.

Skills

Problem-solving skills

Excellent customer service

Ability to work independently

Education

City & Guilds Level 3 in Electrical and/or Mechanical Services or NVQ Level 3

Job description

Maintenance Shift Technician – Mechanical Bias Position

To work as part of an in‑house maintenance shift team to provide a total planned and reactive maintenance service for the Trust. The role requires you to deliver a Trust‑wide service in accordance with the duties and responsibilities below.

Shift Pattern

2 on – 3 off – 2 on rotating shift pattern days/nights (37.5 h over a 4‑week period). Perform unsupervised work including demanding or non‑routine activities.

Key Responsibilities

• Test and fault‑find all engineering plant and equipment throughout the hospital, out of hours and unsupervised.
• Act as the 'Competent & Appointed Person' for the Trust for safe operation and maintenance of boilers and other plant and systems.
• Work independently to undertake maintenance and repairs as directed, ensuring compliance with Trust safety standards and procedures.
• Carry Trust communication devices (pager, two‑way radio, mobile phone) at all times to enable immediate response to emergency situations.
• Provide a first line of response to maintain the delivery of clinical services; undertake 'first‑time fix' or temporary measures to avoid clinical capacity disruption.
• Respond to urgent situations such as lift entrapment, fire alarm calls, etc.
• Issue permits to work for directly employed staff and contractors.
• Supervise contractors on site during out‑of‑normal working hours.
• Organise and prioritise own day‑to‑day duties to ensure safe, efficient operation of plant.
• Diagnose and repair faults in engineering/electrical/plumbing installations, plant and equipment; pass on knowledge to others.
• Inform the appropriate Estates Manager/Officer/Team Leader of faults and breakdowns within and outside normal working hours.
• Prioritise all emergency and non‑emergency out‑of‑hours calls to ensure safety of staff, patients and visitors and to provide an effective service.
• Carry out PPM and reactive work site‑wide as required.
• Maintain records for all major repairs completed and logbooks, including works orders and defect reporting with clear, concise logging.
• Carry out building surveys and inspections as required.
• Advise on material, equipment, and systems.
• Maintain building and site service records.
• Highlight Health & Safety issues regarding building, mechanical control and electrical issues.
• Carry out investigation and testing on fire alarm and security systems.
• Liaise with external contractors and suppliers where necessary.
• Support company projects as and when required.
• Be part of a shift rota (4 on, 4 off – days and nights).
• Supervise maintenance assistants, apprentices, contractors and provide practical training.
• Perform any other duties as required by the Company.

Health & Safety

• Responsible for own health and safety and that of colleagues in accordance with the Trust’s Health & Safety policy.
• Anticipate and act on potential hazards by initiating remedial measures.
• Comply with all regulations associated with the work being carried out.
• Undertake any training deemed compulsory for the role.
• Ensure the correct PPE is always worn.

Communication

• Communicate effectively in writing and orally; be electronically literate.
• Communicate technical issues and safety requirements to other staff, patients and contractors.
• Liaise closely with other departments and staff within the team.
• Build relationships and support personnel across the Trust, including clinical staff, contractors, patients, clients, relatives and carers.

Analytical and Judgemental Skills / Freedom to Act

• Work as an integral part of the Estates Maintenance Team, providing a comprehensive service.
• Generate and promote solutions, make decisions and commitments within appropriate time frames.
• Pay attention to detail to ensure works are completed to a high standard.
• Remain calm, think clearly and manage emotion under pressure.

Planning and Organisational Skills

• Plan, prioritise and schedule own workload and work with minimal supervision.
• Coordinate work of contractors and provide cover for other maintenance technicians during periods of absence.

Responsibility for Patients / Clients

• Have patient and client interaction as part of daily duties; provide non‑clinical advice.

Policy and Service Responsibilities

• Follow policies and procedures and work collaboratively as part of an integrated team.
• Encourage suggestions to improve efficiency and productivity.
• Participate in both formal and informal training as necessary.

Responsibility for Financial and Physical Resources

• Purchase parts to carry out day‑to‑day maintenance functions.
• Take reasonable care of Trust assets and minimise financial loss via cost‑efficient repair and maintenance of building services and equipment.
• Personal duty of care for all equipment and resources provided (e.g., works vehicle).

Responsibility for Staff

• Provide practical training, instruction and professional advice as necessary.
• Serve as a mentor / trainer for new staff.
• Supervise maintenance assistants, apprentices and contractors and evaluate works carried out.

Responsibility for Information

• Comply with Health & Safety Regulations, NHS Regulations, HTM, HMO guidelines and customer requirements.
• Complete CAFM system and update maintenance records.

Research and Development

• Carry out audits and surveys as and when required.

Physical Effort

• Use Trust mobile phone, pager and radio extensively.
• Lift in excess of 15 kg on a daily basis numerous times during a shift.
• Input data to works management system.
• Work as part of shift rota (4 on, 4 off days and nights).

Mental Effort

• Maintain high levels of concentration for prolonged periods and respond to frequent interruptions such as fire alarms.
• Undergo continuous training and retain information.

Emotional Effort

• Show empathy towards service users.
• Contact with staff and incidental contact with distressed or angry service users.

Working Conditions

• Flexible work and adapt to clinical environment.
• Exposure to distressing circumstances (fighting, self‑harm, personal attacks).

Other Duties

• Take part in an annual performance appraisal.
• Adhere to the Trust’s No Smoking Policy.
• Contribute to a respectful, valued, and dignified working environment.

Safeguarding Children and Adults

• Follow statutory and mandatory training, local policies, procedures and inter‑agency guidance as identified in the Trust’s Safeguarding policies.

Confidentiality

• Handle personal information confidentially; disciplinary action for disclosure to inappropriate persons.

Data Protection Act

• Ensure compliance with the General Data Protection Regulations (2018) and handle Personal Data responsibly.

Infection Control

• Protect self and others against healthcare‑associated infections; comply with infection control policies and attend mandatory training.

Environmental Issues

• Reduce environmental impact and comply with sustainability targets.

Qualifications and Experience

• City & Guilds Level 3 in Electrical and/or Mechanical Services or NVQ Level 3.
• Previous experience in a multi‑skilled maintenance position with a core skill in either Electrical or Mechanical Services.
• Previous experience in a Competent Person (CP) role (e.g., Low Voltage CP, Medical Gases CP, HVAC CP).
• Previous experience in a shift technician role in a complex environment (e.g., healthcare).
• Ability to work alone or as part of a team, good problem‑solving skills, and assist with emergency tasks (fire alarms, heating failures, blocked drains, gritting of roads).
• Physically fit; lift and carry as required; excellent customer service skills; friendly and approachable.

Band and Trust

NHS AfC: Band 5. The Trust is committed to Equal Opportunities and welcomes applications regardless of age, gender, race, disability or sexual orientation.