Maintenance Scheduler

Sellick Partnership; Cheltenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Repairs and Maintenance Scheduler for a client in Leicestershire, UK. The role involves scheduling works for tradespeople, managing customer repairs, and providing excellent support. Candidates should have experience in planning or scheduling within a maintenance environment and be familiar with CRM systems and MS Office. This is a temporary ongoing position offering competitive hourly pay.

Qualifications

• Experience in planning/scheduling engineers in a maintenance or repairs setting.
• Proficient in using CRM systems and MS Office.
• Ability to handle reports and claims related to property issues.

Responsibilities

• Utilize databases and CRM for scheduling works for tradespeople.
• Understand construction skillsets and geographical locations for bookings.
• Follow up on repairs and ensure outstanding jobs are completed.
• Provide excellent customer care and resolve property issues.
• Respond calmly to emergency repairs.

Skills

Planning/Scheduling

CRM systems

MS Office packages

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...