Maintenance Engineer

OCS Group Limited; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Multi-skilled Maintenance Engineer to ensure the maintenance of electrical and mechanical systems. The successful candidate will lead operations while ensuring compliance with health and safety regulations. We are looking for someone with strong leadership skills, customer service expertise, and IT literacy. This role provides an opportunity to contribute to an innovative team dedicated to maintaining high operational standards and customer satisfaction.

Qualifications

• Proven experience in a high profile customer facing environment.
• Ability to motivate and train team members.
• Strong focus on Health and Safety legislative compliance.

Responsibilities

• Deliver quality engineering for planned and reactive maintenance.
• Ensure operations align with company accreditation requirements like ISO.
• Communicate company objectives effectively to all site teams.

Skills

Customer service skills

Strong leadership skills

IT literacy in MS Outlook, Word, Excel and PowerPoint

Ability to articulate thoughts clearly

Strong time management

Education

Relevant H&S Qualification

17th/18th edition or equivalent HVAC qualification

Job description

The Multi-skilled Maintenance Engineer will deliver quality engineering, and will also be responsible for the planned and reactive maintenance of electrical and mechanical equipment through clients office space, through the application of acquired electrical/mechanical diagnostic skills.,

• Implementation and maintenance of scope of works, PPM schedules and relevant data collection from contractors.
• Know and manage the business by effectively using MI reports, assessing individual results, and developing specific actions directly related to the management of the building and clients.
• Customer engagement must be a point of differentiation aimed at quality, ideas, acknowledgment and inspiration, which leads to an emotional and loyal brand and customer.
• Set high expectations for results and hold colleagues accountable to the measurable KPI scores associated
• To ensure operations are delivered in line with the company accreditation requirements, i.e. ISO:9001, 14001 and OHSAS:18001
• Full compliance with company operational platforms i.e. OCS Operations Processes
• Total compliance with HSE and statutory requirements related to the respective client service provision
• Ensure the overall people plan of the contract reflects high standards, succession planning, coupled with consistent mentoring and people development.
• Direct a standard with the contract management that reflects a staffing approach that meets the client requirements.
• Understand and administer the HR policies and procedures and ensure compliance with them.
• Responsible to consistently and effectively communicate the company objectives to all site teams
• To ensure all work is carried out in a safe, proper and thorough manner taking into account Health and safety legislation, OCS policies and procedures, risk assessments and method statements
• To be contactable, in an FM emergency, outside of working hours via the Security control room should the need arise, make operational decisions, and coordinate an appropriate response to ensure business continuity.
• Maintain confidentiality in all aspects of client and staff information.They must possess a strong team ethic, be proactive, self-motivated and someone who is prepared to work diligently. The ability to demonstrate commitment, loyalty, along with excellent levels of communication. The candidate must possess excellent customer service skills and have strong IT skills, Good experience of working within a high profile customer facing environment is a requirement for this position along with strong administration skills. Specific competencies within this general requirement include the following:
• Ability to articulate thoughts into clear and concise written and verbal communication
• Strong leadership skills; inspiring interpersonal effectiveness to motivate team, train talent and effect change; willing and able to be a "doer" and "influencer"
• Excellent time management organisation and focus on ability to prioritise and multi task, with ability to focus on detail
• Experience at supervisor level
• Relevant H&S Qualification (desired not essential)
• IT literacy skills in MS Outlook, Word, Excel and PowerPoint
• 17th/18th edition or equivalent HVAC qualificationOCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.