Maintenance Coordinator

University of Sunderland; Sunderland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A UK university located in Sunderland is seeking a facilities maintenance professional with extensive IT systems experience. The role involves ensuring compliance, reactive maintenance, and supporting a diverse community. Candidates should possess a GCSE qualification or equivalent, along with proficiency in Microsoft Office applications and experience in a customer-facing environment. The university values inclusivity, offering a generous benefits package including 31 days annual leave and access to health initiatives.

Benefits

31 days annual leave

Pension scheme enrollment

Discounted health insurance

Access to fitness facilities

Lifestyle benefits platform

Qualifications

• Educated to GCSE or possess equivalent depth of experience in a comparable role.
• Extensive expertise in the use of IT systems, including Microsoft Word, Excel, Outlook, and databases.
• Experience of working with a CAFM system or Facilities experience.
• Experience working in a fast-paced high-pressure customer-facing environment.

Skills

IT systems expertise

Customer service experience

CAFM system experience

Adaptability in fast-paced environments

Education

GCSE or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Overview

Using a team of in-house staff and external contractors we carry out a wide range of maintenance to the University estate. The range of tasks is extensive, including statutory compliance maintenance, reactive maintenance and minor works in all areas of the University, please see role profile for further details.

The University of Sunderland offers life‑changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 30 UK university (Guardian University Guide 2024), with top‑quality facilities, inclusive culture, and our vibrant, ever‑changing city.

The University of Sunderland is in an exciting phase of its development with a new vision and redefined strategic ambitions designed to take advantage of the ever‑changing higher education landscape at home and overseas.

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well‑being.

Qualifications

• Educated to GCSE or possess equivalent depth of experience in a comparable role.
• Extensive expertise in use of IT systems, including Microsoft Word, Excel, Outlook, and databases.
• Experience of working with a CAFM system / Facilities experience.
• Experience working in a fast‑paced high‑pressure customer‑facing environment.

Benefits

• Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays.
• Enrolment into our pension scheme, ensuring your financial security for the future.
• Access to our "My Lifestyle Benefits Platform", where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate.
• Your health and well‑being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well‑being.
• Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state‑of‑the‑art facility for sports and social activities.

Equality, diversity & inclusion

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society. Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us. Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.