Mailroom Administrator

Co-op; Bristol; On-site; GBP 25,000; Full time

Job summary

A well-known retail cooperative is seeking a Mailroom Administrator in Bristol. This office-based role involves sorting, scanning, and processing mail for various departments, making excellent organization and attention to detail essential. Ideal candidates will possess strong organizational skills and be able to learn new systems. Benefits include an annual bonus, extensive holidays, and a strong pension plan. Join a team that values inclusivity and employee development.

Benefits

Annual bonus based on performance

28 days holiday plus bank holidays

Pension with employer contributions

30% discount on Co-op products

Virtual healthcare services

Training and support for career progression

Cycle-to-work scheme

Qualifications

• Excellent organization skills for effective prioritization.
• Attention to detail and accuracy in tasks.
• Capability of picking up new processes with training.
• Previous administrative experience is desirable.

Responsibilities

• Open, sort, and process mail for Co-op Legal Services.
• Scan confidential documents into the case management system.
• Deliver un-scanned items to relevant departments.
• Identify case references for unreferenced documents.
• Provide site services support to visitors.
• Store and distribute wills while maintaining confidentiality.

Skills

Excellent organisation skills

Attention to detail

Ability to prioritize

Ability to learn new processes

Job description

Mailroom Administrator

£24,570 plus excellent benefits (Work Level 6C)

Full time, 37.5 hours
Monday to Friday with flexible hours between 7:00am-5 legislation 5pm, to be agreed

Bristol, Almondsbury - office based, free onsite parking

We’re looking for an administrator to join our mailroom team.

In this role, you’ll support all departments across Co‑op Legal Services by processing incoming and outgoing post and through inputting data on to the case management system. We’ll look for you to confidentially handle these documents, playing a key role in making sure we’re as organised and efficient as possible. You’ll be joining a socially responsible business where we put people at the heart of everything we do.

What you’ll do

• Open, sort, collect and process mail from across Co‑op Legal Services to support the business in delivering an excellent customer service
• Scan confidential documents received onto the case management system so that the documents can be assigned to the correct cases
• Deliver un‑scanned items to the relevant person or department
• Identify the case reference on any unreferenced documents to accurately prepare them for scanning
• Provide site services support as required to ensure that visitors are welcomed, and deliveries are received
• Store, retrieve and distribute wills, handling all documents with care and confidentiality

What you’ll bring

• Excellent organisation skills, with the ability to prioritise effectively
• Excellent attention to detail and accuracy
• The ability to pick up new processes and systems with training
• Previous experience in an administrative role is desirable but not essential

Why Co‑op?

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• 30% discount on Co‑op products and 10% off other brands
• Stream – early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle‑to‑work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications‍ഥ mitään