Luxury Watch Sales, E-Commerce & Photography Assistant

Four Seasons; Greater London; On-site; GBP 25,000 - 34,000; Full time

Job summary

A leading luxury watch retailer in London is seeking a motivated Luxury Watch Sales, E-Commerce & Photography Assistant. The role encompasses customer service, e-commerce operations, and photography. Ideal candidates will have 6–12 months of experience in retail or e-commerce, with a passion for watches. The position offers competitive pay, bonus opportunities, and comprehensive training, making it an excellent opportunity for career growth in luxury retail.

Benefits

Bonus opportunities

Comprehensive training

Career growth exposure

Qualifications

• 6–12 months’ experience in retail, e-commerce, or photography preferred.
• Passionate about watches and luxury retail.
• Strong interest in horology.

Responsibilities

• Provide exceptional customer service both in-store and online.
• Assist with client appointments and manage enquiries.
• Maintain product listings on the company website.

Skills

Customer service

Communication skills

Attention to detail

Digital tools proficiency

Tools

Photography software

E-commerce platforms

Job description

Luxury Watch Sales, E-Commerce & Photography Assistant
Location: London
Salary: £25,000–£34,000 + Bonus
Hours: Monday–Friday, 9:00–17:30
Type: Permanent

About the Role

Our client, a leading name in luxury watches, is seeking a motivated and ambitious Luxury Watch Sales, E-Commerce & Photography Assistant to join their growing London team. This is a unique opportunity to gain hands-on experience across in-store sales, e-commerce operations, photography, and client services. The role offers structured training and exposure across multiple departments, making it ideal for someone looking to build a well-rounded career in luxury retail and digital operations.

Key Responsibilities

Sales & Client Support

• Provide exceptional customer service both in-store and over the phone
• Assist with client appointments and manage enquiries from initial contact to delivery and aftercare
• Develop detailed product knowledge of leading watch brands
• Support clients with buying, selling, and aftercare services

E-Commerce & Digital

• Upload, maintain, and monitor product listings on the company website
• Ensure product images are high-quality, on-brand, and visually consistent
• Assist with online order fulfilment, packaging, and shipping processes
• Contribute to social media content and marketing campaigns to promote products and brand engagement

Photography & Product Presentation

• Photograph watches for online listings and marketing purposes
• Learn styling, lighting, and editing techniques to professional standards
• Manage and organise digital image files
• Support visual presentation and merchandising in-store and online

Operations & Administration

• Assist with order processing, stock management, and general administrative duties
• Monitor company inboxes and handle communications in management absence
• Learn internal systems and support the wider team with operational tasks
• Optional training in watch polishing and refinishing may be provided

About You

• 6–12 months’ experience in retail, e-commerce, or photography; experience in watch sales or luxury retail preferred
• Passionate about watches and luxury retail, with strong interest in horology
• Excellent communication skills in English, both written and verbal
• Confident using digital tools, e-commerce platforms, and photography software
• Proactive, reliable, organised, and eager to learn across multiple departments
• Strong attention to detail with a focus on product presentation and client service

What We Offer

• Salary: £25,000–£34,000 per annum depending on experience
• Bonus opportunities
• Comprehensive training across sales, e-commerce, photography, administration, and client handling
• Exposure to all aspects of a luxury watch business, providing a strong foundation for career growth