Luxury Spa Associate – Guest Care & Operations

Hoar Cross Hall - Spa: FOH; Burton upon Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury spa resort in Burton upon Trent seeks a Spa Facilities Assistant to deliver exceptional guest service. This role involves maintaining high standards of cleanliness and safety across all spa and hotel areas. Responsibilities include monitoring pool areas, ensuring cleanliness, and providing knowledgeable customer care. The ideal candidate will have a strong customer service background and attention to detail. Join us for a fulfilling career with opportunities for professional development and wellness perks.

Benefits

Competitive Rate of Pay

Commission led sales

Complimentary use of spa facilities

30% discount on food and drink

Training provided in pool plant operations

Employer workplace pension contribution

Qualifications

• Must be over 18 years old.
• Strong interpersonal skills and a friendly manner.
• Demonstrated interest in pool and spa quality standards.

Responsibilities

• Provide exceptional customer service.
• Maintain pool and spa areas to high standards.
• Test and adjust chemical levels in pools.

Skills

Customer service background

Strong interpersonal skills

Attention to detail

Education

Relevant certifications in pool and spa management

Job description

A luxury spa resort in Burton upon Trent seeks a Spa Facilities Assistant to deliver exceptional guest service. This role involves maintaining high standards of cleanliness and safety across all spa and hotel areas. Responsibilities include monitoring pool areas, ensuring cleanliness, and providing knowledgeable customer care. The ideal candidate will have a strong customer service background and attention to detail. Join us for a fulfilling career with opportunities for professional development and wellness perks.