Luxury Showroom Senior Sales Advisor

Michael Page; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable property company in England is seeking a Luxury Showroom Senior Sales Advisor to deliver exceptional customer service and drive sales. The ideal candidate will have over 2 years of sales experience, preferably in luxury goods, and possess strong organizational and interpersonal skills. Responsibilities include managing sales calls, creating quotations, and building lasting client relationships. This role offers a competitive salary and benefits, fostering a supportive and dynamic work environment.

Benefits

Competitive salary package

Employee assistance program

Competitive holiday allowances

Enhanced parental leave

Company pension

Healthcare cash plan

Employee discounts on products

Wellbeing initiatives

Volunteering days

Qualifications

• Minimum of 2 years sales experience required.
• Experience in the luxury goods market is desirable.
• Familiarity with interiors is preferred.

Responsibilities

• Answer incoming sales calls and make outbound calls.
• Create quotations, process payments, and arrange deliveries.
• Provide outstanding aftersales service and client advice.
• Update CRM system with client information and activities.
• Welcome customers and build relationships in the showroom.

Skills

Customer focus

Enthusiastic and hands-on

Excellent communicator

Organizational skills

Problem resolution

Sales experience

Tools

CRM systems

Microsoft Office

Job description

Join an established property company as a Luxury Showroom Senior Sales Advisor. This permanent role focuses on delivering exceptional customer service and driving sales within a luxury showroom setting.

Client Details

This company is a well-respected organisation within the property industry. As a medium-sized enterprise, they are known for their expertise and commitment to quality, providing premium services and products to their clientele.

Description

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Problem resolution
• Handle customer complaints
• Guide the sales team in closing sales
• Assist with new starter inductions and training

Profile

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self‑motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

Job Offer

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee and friends and family discount on Quorn Stone products.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
• 2 volunteering days each year.