Luxury Hotel Receptionist — Elevate Guest Experience

Chewton Glen Hotel & Spa; Maidenhead; On-site; GBP 30,000 - 37,000; Full time

Job summary

A luxury hotel in Maidenhead is seeking a dedicated Hotel Receptionist to serve as the welcoming face for esteemed guests. Candidates should possess excellent communication skills and experience in hospitality, ensuring top-tier service and a positive atmosphere. Responsibilities include managing guest inquiries, arrivals, and departures while contributing to overall reception efficiency. This role offers a competitive salary and various team benefits, including annual leave and discounts, fostering career development in a vibrant environment.

Benefits

£30,820 annual salary

£5,500 estimated annual Tronc (non-contractual)

29 days of annual leave

Complimentary team meals

Discounts on food & beverage

Health cash plan

Participation in the cycle-to-work scheme

Excellent Training and Career Development opportunities

Qualifications

• Experience as a hotel receptionist or in a similar front desk role.
• Warm and professional demeanour.
• Commitment to exceptional service.

Responsibilities

• Welcome guests and create a lasting first impression.
• Manage guest enquiries, arrivals, and departures.
• Enhance reception procedures for improved guest experience.

Skills

Excellent communication skills

Organisational skills

Multitasking

Proactive approach

Customer service

Job description

A luxury hotel in Maidenhead is seeking a dedicated Hotel Receptionist to serve as the welcoming face for esteemed guests. Candidates should possess excellent communication skills and experience in hospitality, ensuring top-tier service and a positive atmosphere. Responsibilities include managing guest inquiries, arrivals, and departures while contributing to overall reception efficiency. This role offers a competitive salary and various team benefits, including annual leave and discounts, fostering career development in a vibrant environment.