Luxury Hotel Front Desk Manager – Windsor (Immediate Start)

James Webber Recruitment; England; On-site; GBP 29,000 - 35,000; Full time

Job summary

A luxury hotel company in Windsor is seeking a Reception Manager to oversee front desk operations. The successful candidate will ensure exceptional guest experiences and lead the reception team to deliver outstanding service. Responsibilities include managing check-ins/outs, handling guest feedback, and training staff. The role offers a competitive salary of up to £35,000 plus benefits and requires experience in hotel reception management.

Benefits

Benefits

Qualifications

• Experience in a hotel reception management position.
• Strong communication and interpersonal skills.
• Ability to lead and train a team effectively.

Responsibilities

• Oversee all front desk operations including guest check-in/out.
• Lead and train the reception team to ensure high service levels.
• Handle guest feedback and resolve issues efficiently.
• Monitor billing and data entry processes.

Skills

Understanding Opera PMS systems

Customer-focused

Leadership

Problem-solving

Job description

A luxury hotel company in Windsor is seeking a Reception Manager to oversee front desk operations. The successful candidate will ensure exceptional guest experiences and lead the reception team to deliver outstanding service. Responsibilities include managing check-ins/outs, handling guest feedback, and training staff. The role offers a competitive salary of up to £35,000 plus benefits and requires experience in hotel reception management.