Luxury Club Receptionist & Reservations — Front of House

The Arts Club Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious club in Mayfair is seeking a Club Receptionist to deliver exceptional customer service and support our members and guests. Ideal candidates should possess strong organizational skills, a welcoming demeanor, and be proficient in English. This role includes greeting guests, managing bookings, and ensuring an exceptional experience. The position offers numerous benefits, including generous holidays, promotional opportunities, and development programs in a luxurious setting.

Benefits

28 Holidays including Bank & Public Holidays

Discounts on Food & Beverage

Laundry of uniform

Learning and development programmes

Opportunities for promotion

Meals whilst on duty

Childcare voucher scheme

Pension scheme

EAP scheme

Ride to work scheme

Perkbox benefits scheme

Qualifications

• Experience in a similar role required.
• Strong communicator with excellent interpersonal skills.
• Ambitious and eager to learn.

Responsibilities

• Provide a first-class service at the reception desk.
• Greet and escort Members and guests during events.
• Manage booking inquiries and walk-ins professionally.
• Support front-of-house teams with Member requests.
• Familiarize with current exhibits to inform Members.

Skills

Excellent attention to detail

Strong organisational skills

Exceptional people skills

Proficient in English

IT proficient

Job description

A prestigious club in Mayfair is seeking a Club Receptionist to deliver exceptional customer service and support our members and guests. Ideal candidates should possess strong organizational skills, a welcoming demeanor, and be proficient in English. This role includes greeting guests, managing bookings, and ensuring an exceptional experience. The position offers numerous benefits, including generous holidays, promotional opportunities, and development programs in a luxurious setting.