Luxury Client Advisor: Elevate Customer Relationships

PradaGroup; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury fashion company in Greater London seeks a Client Advisor to deliver exceptional customer experiences. You will act as a Brand Ambassador, exceed sales targets, and build lasting client relationships. The role requires experience in luxury customer service and excellent interpersonal skills. Join a creative and diverse environment where your talent and passion are valued, contributing to both your growth and the company's success.

Qualifications

• Experience within a luxury or premium brand.
• Understanding of luxury customer service.
• Ability to work well in a team and independently.

Responsibilities

• Create a welcoming and exceptional experience for customers.
• Exceed individual and store sales targets.
• Capture customer data into the Company CRM for personalized service.
• Promote the Omni Channel mindset and luxury fashion knowledge.
• Resolve Client complaints efficiently.

Skills

Luxury customer service experience

Client relationship building

Teamwork

Communication skills

Interpersonal skills

Fluency in English

Job description

A luxury fashion company in Greater London seeks a Client Advisor to deliver exceptional customer experiences. You will act as a Brand Ambassador, exceed sales targets, and build lasting client relationships. The role requires experience in luxury customer service and excellent interpersonal skills. Join a creative and diverse environment where your talent and passion are valued, contributing to both your growth and the company's success.