Lux Spa Receptionist — Welcoming Wellness & Guest Care

Richmond Villages; Letcombe Regis; On-site; GBP 10,000 - 40,000; Part time

Job summary

A luxury retirement living provider in Letcombe Regis is seeking a Spa Receptionist to create outstanding guest experiences in a serene environment. The role involves managing check-ins, scheduling appointments, and providing information about spa services. Ideal candidates should have experience in customer service, possess excellent communication skills, and demonstrate a friendly, professional demeanor. This part-time position offers various employee benefits, including discounts on spa services and opportunities for career growth.

Benefits

Employee discounts on spa services

Opportunities for training and career growth

Access to healthcare support services

28 days holiday

Free meal with every shift

Interest-free annual travel loan

Sick pay scheme

Qualifications

• Previous experience in customer service or hospitality, especially in a spa, beauty, or fitness setting.
• Friendly, professional demeanor and passion for guest care.
• Ability to create a soothing atmosphere for guests.

Responsibilities

• Greet guests warmly and manage check-in/check-out processes.
• Handle phone calls and provide accurate information on spa services.
• Schedule and confirm appointments and process payments.

Skills

Customer service experience

Excellent communication skills

Multitasking skills

Attention to detail

Proficiency with booking systems

Tools

Microsoft Office

Job description

A luxury retirement living provider in Letcombe Regis is seeking a Spa Receptionist to create outstanding guest experiences in a serene environment. The role involves managing check-ins, scheduling appointments, and providing information about spa services. Ideal candidates should have experience in customer service, possess excellent communication skills, and demonstrate a friendly, professional demeanor. This part-time position offers various employee benefits, including discounts on spa services and opportunities for career growth.