Low Code Technician

Government Recruitment Service; Swansea; On-site; GBP 30,000 - 45,000; Full time

Job summary

A government agency in Swansea is seeking candidates to design and maintain digital workflows and Power Platform solutions for medical licensing processes. Applicants will develop applications, automate workflows, and improve operational efficiency within a collaborative environment. This role offers benefits like a substantial pension contribution, flexible working options, and generous annual leave. Ideal candidates should have knowledge of casework processes and governance standards.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Experience in designing and maintaining digital workflows.
• Understanding of casework processes and Fitness to Drive standards.
• Ability to work in a collaborative environment.

Responsibilities

• Design, create, test and maintain Power Platform solutions.
• Develop BPMN workflows with FEEL expressions.
• Automate document content generation using conditional logic.
• Collaborate with business analysts and subject matter experts.
• Monitor and troubleshoot deployed solutions.

Skills

Power Platform solutions

BPMN workflows

Governance and data protection

Automation logic

Collaboration with stakeholders

Job description

Can you design and maintain digital workflows and Power Platform solutions that support accurate and efficient casework processes?

Do you have experience applying governance, data protection, and automation logic to improve operational workflows and user outcomes?

If so, we'd love to hear from you!

We are looking for 6 people to design, build, and maintain low-code solutions that support medical licensing workflows. In this role, you will develop Power Platform applications, create BPMN workflows using FEEL expressions, and automate document content generation. Your work will support the modernisation of casework processes and help improve efficiency, accuracy, and the overall user experience. You will join a collaborative environment that values recognition, involvement, development, and support for all.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVLA: Driver and Vehicle Licensing Agency - Department for Transport Careers

Your responsibilities will include, but aren’t limited to:

• Have a comprehensive knowledge and understanding of Drivers Medical casework processes and Fitness to Drive standards.
• Design, create, test and maintain Power Platform solutions to support operational processes, ensuring adherence to governance and data protection policies.
• Design, create, test and maintain BPMN workflows using FEEL expression logic to provide outcomes to caseworkers for review.
• Use conditional logic within Word templates to automate letter content.
• Collaborate with business analysts, subject matter experts, and testers to ensure solutions meet user needs and compliance standards.
• Contribute to structured planning and delivery cycles, including regular reviews and feedback loops, to ensure continuous improvement and alignment with business priorities.
• Monitor and troubleshoot deployed solutions, applying fixes and enhancements as needed.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.