Loss Prevention Officer Dartford

TJX UK; Dartford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading off-price retailer in Dartford is looking for a Loss Prevention Officer to ensure the safety of customers, associates, and assets. The role involves being a friendly, visible presence at store entrances and deterring loss while engaging with customers. Ideal candidates should be self-motivated, resilient, and possess excellent communication skills, ideally with experience in retail or customer-facing roles. The position offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive Salary

Uniform Provided

Comprehensive benefits package

Qualifications

• Experience in a customer-facing role or retail environment is preferred.
• Ability to work in a fast-paced setting.
• Self-motivated and resilient.

Responsibilities

• Support a positive customer experience by being visible and approachable.
• Deter loss on the salesfloor acting as an ambassador for loss prevention.
• Collaborate with the store team on product security.

Skills

Customer service skills

Ability to remain calm under pressure

Communication skills

Job description

About the Role

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we aim to provide a positive and memorable experience for all our customers. Working as a Loss Prevention Officer, you will help keep our customers, associates and assets safe. Experience in a customer-facing role, a fast-paced retail environment, or a security guard position is ideal but not essential.

Responsibilities

• Support a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
• Deterring loss on the salesfloor while acting as an ambassador for the loss prevention function.
• Work closely with the store team to maintain product security and deliver effective conflict resolution when required.
• Remain calm and professional under pressure.
• Be self‑motivated, resilient, and driven to make a difference with a natural ability to communicate.

Qualifications & Skills

We welcome candidates with experience in a customer-facing role, fast-paced retail environments, or security guard work. While not essential, such experience is ideal for success in this role.

Benefits

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial well‑being, including access to an employee assistance program, associate discount and service awards.

Equal Opportunity Employment

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.