Loss Adjuster - Norwich And Suffolk

Insight Select; Diss; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading global insurer is seeking an experienced Loss Adjuster to manage high-value property claims in the Norwich and Suffolk area. The role offers a flexible working environment with opportunities for career development, requiring expertise in property claims, a driving license, and strong communication skills. Competitive salary with benefits including a company car and bonus.

Benefits

Company Car

Bonus

Qualifications

• Proven track record with complex or major loss property claims.
• Full UK driving licence and residence within travel distance of Norwich.
• Solid grasp of insurance principles and regulations.

Responsibilities

• Handle high-value domestic property claims, managing each case from first instruction through settlement.
• Control claim spend within financial authority and produce clear ABI-standard reports.
• Deliver empathetic, customer-first service.

Skills

Complex or major loss property claims

Strong communication skills

Negotiation skills

Stakeholder-management abilities

Education

Cert CII / Cert CILA

Job description

Overview

Loss Adjuster // Norwich & Suffolk // £35,000 - £55,000+ Company Car + Bonus // Permanent // Field & Home Based

A leading global insurer is seeking an experienced and skilled Loss Adjuster to handle high value property claims within the Norwich and Suffolk area. If you're passionate about exceptional claims service, experienced in loss adjusting in the domestic property sector and would like to work for a leading insurer with excellent benefits and career development, this is the role for you.

Responsibilities

• Handle high-value domestic property claims (typically £50k-£100k+), managing each case from first instruction through settlement.
• Work from home while travelling to policyholders across the UK; flexible hours (some evenings/weekends).
• Control claim spend within your financial authority and produce clear ABI-standard reports.
• Coordinate contractors, assess reinstatement works, and monitor progress to completion.
• Deliver empathetic, customer-first service and maintain first-class file quality.

Qualifications & Skills

• Proven track record with complex or major loss property claims.
• Cert CII / Cert CILA (Dip level desirable).
• Solid grasp of insurance principles, subrogation, underwriting, and building-practice regulations.
• Full UK driving licence and residence within travel distance of Norwich.
• Strong communication, negotiation, and stakeholder-management abilities.