London-Based After-Sales Service Manager | Lead & Optimize

Centre People Appointments; Greater London; On-site; GBP 53,000 - 63,000; Full time

Job summary

A leading recruitment company is seeking an After-Sales Service Manager in London. This role requires over 7 years of experience in plumbing and a strong customer service orientation. Responsibilities include managing repairs, coordinating service personnel, and optimizing workflows. Ideal candidates will have business-level English, strong communication skills, and a Class B driving license. The position offers a competitive salary up to £63k and is office-based with standard working hours from Monday to Friday.

Qualifications

• 7+ years experience in plumbing or related field.
• Strong customer and service orientation with economic efficiency.
• Business level English proficiency.
• Class B driving license.

Responsibilities

• Carry out repairs and maintenance on products.
• Provide professional customer service.
• Manage and develop the after-sales service team.
• Coordinate orders and manage service personnel.
• Monitor workflows for optimization and cost reduction.

Skills

Customer service orientation

Good communication skills

Flexibility

Organisational talent

Intercultural competence

Education

Training as a plumber or relevant professional experience

Tools

MS Office

Job description

A leading recruitment company is seeking an After-Sales Service Manager in London. This role requires over 7 years of experience in plumbing and a strong customer service orientation. Responsibilities include managing repairs, coordinating service personnel, and optimizing workflows. Ideal candidates will have business-level English, strong communication skills, and a Class B driving license. The position offers a competitive salary up to £63k and is office-based with standard working hours from Monday to Friday.