Logistics Team Leader

Auxillis; Stoke-on-Trent; On-site; GBP 29,000; Full time

Job summary

A leading mobility services provider is seeking a Logistics Team Leader in Stoke-on-Trent. You will coordinate the delivery and collection of vehicles, ensuring high standards of customer service and managing a team of Service Delivery Drivers. With a focus on motivation and leadership, this role offers a fantastic opportunity for individuals passionate about teamwork and customer care. Enjoy a competitive salary, bonus potential, and a range of benefits including annual leave and wellness services.

Benefits

Quarterly bonus scheme

Up to 26 days annual leave

Life assurance

Well-being services

Flexible gym memberships

Colleague-only vehicle-leasing schemes

Pension and share scheme

Benefits App for discounts

Financial Wellbeing app

Qualifications

• Experience in customer service is essential.
• Leadership skills and ability to manage a team.
• Knowledge of vehicle rental or logistics is a plus.

Responsibilities

• Coordinate the delivery and collection of vehicles to customers.
• Inspire the team and manage vehicle allocation efficiently.
• Ensure customer service excellence and team productivity.

Skills

Customer service know-how

Motivating others

Leadership

Calm, 'can-do' attitude

Education

Full UK or EU Driving Licence

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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Location: Stoke

Benefits: A superb range of exclusive colleague benefits and discounts

Salary: £28,543 pa + bonus up to £2,140 pa OTE
Weekly Hours: 42.5 hours / week

We’re here to keep people moving, that’s what we do.

As a Logistics Team Leader, you play a key role in taking our award-winning service directly to customer’s doors - skilfully making sure our vehicles are where we need them to be, when we need them to be there.

Life as a Team Leader at Auxillis

An Auxillis branch is a busy, fast-paced place to be and, as Team Leader, you are involved at the very heart of it. You are a key part of the Branch Management Team, co-ordinating the delivery and collection of vehicles to customers.

At heart, you’re a people person and, whilst you may set expectations high, you love to nurture those around you. You have a real talent for creating a productive, engaged team where everyone works together to get things done well and on time. With your team of Service Delivery Drivers on board, it’s over to you to inspire the team and take ownership for the allocation and utilisation of the fleet at your site, getting the right vehicles to the right customers, just when they need it.

Being a successful Team Leader in branch is really about using your customer service know-how, talent for motivating others and your calm, ‘can-do’ attitude to get your team pulling in the same direction. Whereas knowledge of vehicle rental or similar logistics environment may be useful (along with a Full UK or EU Driving Licence of course!), what is more important to us is the drive and personality you can bring to the role.

As a Team Leader with Auxillis, we offer:

• A fantastic quarterly bonus scheme (up to £2,140 pa OTE)
• Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year. Of course, you'll have public holidays too, plus an extra day off to celebrate your birthday!
• free life assurance (2x salary)
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 50 sites nationwide Auxillis are the go‑to provider for bespoke accident claims and mobility services for motorists, we’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.