Logistics Support Administrator

Watson Communications; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics support company is seeking a Logistics Support Administrator to join their team in Twickenham. This full-time, office-based role involves managing customer orders, logistics coordination, and providing customer service. The ideal candidate should have proven experience in logistics administration, strong IT skills, and excellent communication abilities. If you are organized and detail-oriented, please submit your CV. Note: UK right to work is required.

Qualifications

• Proven experience in a Logistics Administration role is essential.
• Confident with IT and data entry.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills.

Responsibilities

• Process customer orders and prepare quotes.
• Book transport with hauliers and track shipments.
• Address customer inquiries via phone and email.
• Maintain CRM records and assist sales team with admin tasks.

Skills

Logistics Administration experience

Proficient in Microsoft Excel

Proficient in Microsoft Word

Data entry experience

CRM software experience

Excellent communication skills

Organizational skills

Job description

Logistics Support Administrator required. We're helping our client in Twickenham find a sharp and organised Logistics Support Administrator to join their team.

This is a key role that keeps the entire sales process running smoothly, from the moment an order is placed right through to delivery. You'll be the vital link connecting the logistics, supply chain, and sales departments.

A quick heads-up: this is a full‑time, office‑based position, Monday to Friday. We're unable to offer hybrid working for this role.

Job Responsibilities

• Order Management: Processing customer orders and preparing quotes.
• Logistics Coordination: Booking transport with hauliers, tracking shipments, and making sure all delivery paperwork is spot on.
• Customer Service: You’ll be the go‑to person for customers, answering questions by phone and email, providing updates, and sorting out any issues that pop up.
• Team Support: Keeping records up‑to‑date in the CRM system and helping the sales team with various admin tasks.

Skills Required

• Solid, proven experience in a Logistics Administration role is essential.
• Confident with IT, especially Microsoft Excel and Word, and have experience with data entry or CRM software.
• Someone naturally organised, can juggle multiple tasks without breaking a sweat, and has a great eye for detail in a busy environment.
• Excellent communication skills, both written and verbal, are a must as you’ll be liaising with colleagues, suppliers, and customers daily.

Please note that applicants must have the full right to work in the UK, as the company is unable to sponsor visas for this position.

If this sounds like you and you have great communication skills and you’re local to the Twickenham area, please send us your CV.